Careful packing
Customers describe professional packing, including wooden-box protection for a TV and damage-free delivery of household goods.
123 Cargo Dubai
Deira
123 Cargo Dubai is a Deira shipping company handling international air and sea freight, including household parcels and larger cargo. Reviews highlight careful packing, home delivery and, in some cases, very fast air shipments to India.
Reputation Score
4.6
★★★★★
1,743 ratings
Source: Google Maps
The Good Stuff
Fast delivery
One customer sent cargo from the UAE on 22 March and received it in Karnataka on 28 March.
App updates
Some shipments can be followed through app updates covering the process from packing to delivery.
Home delivery
Reviews mention parcels arriving at home before the quoted date, including one shipment delivered in 20 days against a 45-day estimate.
Helpful handling
Customers report polite staff, responsive communication and careful handling from pickup through final delivery.
Long-term use
Several reviewers describe using the service for six to eight years, with parcels usually arriving safely and before the committed time.
Tips for a Better Visit
Confirm routing. Ask whether your shipment will travel by sea or air before paying; one customer said the mode changed only after a long delay.
Clarify timing. Get the estimated delivery window in writing, as reviews range from three- to seven-day air deliveries to much longer clearance delays.
Ask about fees. Before using a card, ask whether a surcharge applies; one customer reported an additional 3% payment charge.
Document condition. Photograph packed items and retain shipment evidence before dispatch, particularly for fragile household goods and any later damage claim.
Plan the visit
Practical details
Murar Building Frij - Shop#4 - 10 23rd St
Al Murar, Dubai
| Mon | 9:00 AM – 11:00 PM |
| Tue | 9:00 AM – 11:00 PM |
| Wed | 9:00 AM – 11:00 PM |
| Thu | 9:00 AM – 11:00 PM |
| Fri | 9:00 AM – 11:00 PM |
| Sat | 9:00 AM – 11:00 PM |
| Sun | 9:00 AM – 11:00 PM |
Popular Mentions
Air cargo
Air cargo is mentioned in both very fast deliveries and complaints about shipments taking more than 25 days.
Sea cargo
Sea cargo is used for Dubai-to-Kerala shipments, though one review describes a later switch to air after a delay.
Tracking system
Several customers mention tracking updates as useful when the system accurately reflects shipment progress.
Common Concerns
Sea delays
One customer waited around six months for an Abu Dhabi–Kerala shipment, which was reportedly held for customs clearance.
Poor updates
Some customers say tracking stopped at the original posting status while the shipment remained in clearance, with emails and WhatsApp messages unanswered.
Damage claims
A customer reported damaged items after switching from sea to air and said photographs and evidence were ignored.
Unexpected fee
One reviewer was pleased with seven-day delivery but felt the additional card-payment charge was not clearly disclosed.
Late air cargo
One air-cargo customer reported waiting more than 25 days without receiving the shipment.
DXB
LOCAL
LOCAL
The Bottom Line
123 Cargo Dubai handles international cargo from Deira, with reviews describing air cargo, sea cargo, household shipments and home delivery. The strongest reports are about careful packing and punctual arrivals: one customer received an air shipment in Karnataka six days after sending it, while another received goods in 20 days against an estimated 45 days. Packing is a recurring bright spot.
Customers mention secure handling, damage-free household goods and even wooden-box packaging for a television. Some reviewers also liked the tracking system and regular updates, including an app showing progress from packing to delivery. Staff are often described as polite, cooperative and responsive.
The experience is not consistent, especially when customs clearance or a route change becomes involved. One Kerala shipment reportedly waited 180 days after reaching Delhi, while another air shipment had still not arrived after 25 days. Other customers said the app stopped updating and messages went unanswered.
A separate reviewer reported damaged items after a sea shipment was switched to air without advance notice. Before booking, confirm the shipping mode, delivery estimate, tracking method and any card-payment surcharge. Keep photos, payment records and the cargo reference so you have useful documentation if a delay or damage issue needs escalation.