Secure packing
Customers say belongings and boxes are packed carefully, with one sender noting parcel details were written on the bill.
Dubai Industrial City
123 cargo -Jebel Ali Nesto is a shipping service in Dubai Industrial City for sending parcels and household goods, including shipments to India. Customers most often point to careful packing, helpful staff and deliveries that sometimes arrive ahead of the quoted timeline.
Source: Google Maps
Customers say belongings and boxes are packed carefully, with one sender noting parcel details were written on the bill.
One shipment reached India in 35 days against a quoted 40, while another arrived within 30 days despite a 40-day estimate.
A customer reported receiving a parcel in just four days.
Reviews describe the staff as friendly, professional and patient when answering questions.
One reviewer said the team explained a delivery delay and kept them updated.
A scheduling problem was resolved quickly, according to one customer.
Confirm route. Ask whether the shipment will use Jebel Ali or Fujairah, and confirm any port-related fee before handing over cargo.
Get rates written. Confirm the pickup rate in writing before packing; one customer was quoted 5.50 AED/kg and later billed 6 AED/kg.
Check paperwork. Make sure box details are recorded on the bill, as one sender specifically appreciated having them written down.
Ask timeline. Request the expected delivery window upfront; customers reported arrivals in 30–35 days against 40-day estimates.
Plan the visit
| Mon | 9:00 AM – 10:00 PM |
| Tue | 9:00 AM – 10:00 PM |
| Wed | 9:00 AM – 10:00 PM |
| Thu | 9:00 AM – 10:00 PM |
| Fri | 9:00 AM – 10:00 PM |
| Sat | 9:00 AM – 10:00 PM |
| Sun | 9:00 AM – 10:00 PM |
Packing is the most consistent practical strength in the reviews, with customers describing parcels and belongings as securely handled.
One reviewer specifically praised the way the pickup and delivery facility was handled, alongside the customer service.
One customer was asked for an extra 3 AED per kilogram after booking because the route changed from Jebel Ali to Fujairah.
A customer was quoted 5.50 AED per kilogram for pickup but billed 6 AED per kilogram after packing.
A review says customer service did not provide proper replies or accountability over a disputed fee.
One customer reported a slight delivery delay, although the reason was explained and updates were provided.
These are customer-reported mentions, not a current price list. Prices may have changed.
packing
“However, once the packing was completed, I was unexpectedly billed 6 AED per kilogram”Google review · June 2025
The Bottom Line
123 cargo -Jebel Ali Nesto handles parcel and household-goods shipping from Dubai Industrial City, with reviews especially focused on packing, pickup and delivery, and shipments to India. The strongest practical reason to consider it is careful handling: customers describe boxes packed well, secure wrapping, and even box details written on the bill. Delivery experiences are encouraging but not uniform.
One parcel arrived in four days, while other customers received belongings in 30 or 35 days against 40-day estimates. Another reviewer mentioned a slight delay but said the reason was explained and updates continued. Staff are commonly described as courteous, friendly and professional, and a scheduling hiccup was reportedly resolved quickly.
Pricing deserves more checking than the positive service comments might suggest. 50 AED per kilogram for pickup but was billed 6 AED per kilogram after packing. Another was asked for an additional 3 AED per kilogram when the shipment was routed through Fujairah rather than Jebel Ali, saying the port constraint had not been disclosed at booking.
Before handing over your cargo, confirm the route, delivery estimate and complete per-kilogram charge in writing. Also check that the contents and box details appear correctly on the bill. These simple checks matter here because packing and staff interactions receive praise, while communication around charges is where the clearest complaints appear.