Showroom layout
The branch is described as large, well organised and easy to browse for updated furniture trends.
Al Barsha
2XL Home’s Al Barsha store is a furniture showroom for contemporary home furnishings and décor. Reviews point to an attractive, well-organised display of sofas, tables, lighting and accessories, with some shoppers receiving thoughtful help matching pieces to their homes.
Source: Google Maps
The branch is described as large, well organised and easy to browse for updated furniture trends.
Several shoppers praise the furniture and home items for their quality, design and elegant finish.
Reviews describe patient product explanations, useful recommendations and support without pushy selling.
One shopper received help selecting and matching furniture across two different houses, including style and colour combinations.
The store carries décor and accessories alongside its furniture, giving shoppers more ways to coordinate a room.
A customer specifically praised the coordination of their furniture delivery during the purchase process.
Check boxes. Open boxed purchases before leaving, particularly sets with separate parts: one tea dallah was handed over without its lid.
Inspect displays. Inspect display furniture carefully before taking it home; a wrapped marble table was later found scratched and marked.
Clarify terms. Before paying a deposit, confirm delivery timing, refund rules and whether the deposit is refundable.
Confirm discounts. Have any agreed discount confirmed at billing, as one advertised-set discount was reportedly changed at checkout.
Allow checkout time. Allow extra time at checkout: one visit involved an overwhelmed packer and difficulty finding someone to process payment.
Escalate faults. For a potentially dangerous product fault, report it immediately and ask for a clear safety response rather than waiting for a routine callback.
Plan the visit
| Mon | 10:00 AM – 10:00 PM |
| Tue | 10:00 AM – 10:00 PM |
| Wed | 10:00 AM – 10:00 PM |
| Thu | 10:00 AM – 10:00 PM |
| Fri | 10:00 AM – 12:00 AM |
| Sat | 10:00 AM – 12:00 AM |
| Sun | 10:00 AM – 12:00 AM |
A three-seater sofa was purchased from the Al Barsha store, though the review reported connector and alignment problems on delivery.
A customer bought a marble table displayed in the store and later reported scratches and a silicone tag on its surface.
A heavy hanging lamp made of marble discs was reported to have lost one of its pieces, damaging a table.
A tea and coffee dallah set was purchased, but the tea dallah reportedly arrived without its lid.
One review reports that a coffee table broke into two pieces less than five months after purchase.
A service request for a broken electric wheelchair reportedly went unresolved for more than 20 days, without a proper update.
One review reports a heavy marble lamp piece detaching, damaging a table and raising serious safety concerns.
A three-seater sofa arrived without its connector, and the replacement connector reportedly disconnected and left the seats misaligned.
A shopper was passed between employees and still could not get the price of one item after three attempts.
One customer says a sofa deposit was non-refundable without being explained, while delivery terms changed after payment.
These are customer-reported mentions, not a current price list. Prices may have changed.
sofa deposit
“I paid a 1000 AED deposit for a sofa and was NOT informed that it was non-refundable”Google review · March 2026
The Bottom Line
2XL Home’s Al Barsha store is a furniture showroom where you can browse contemporary sofas, tables, lighting and home décor. Reviews often describe attractive designs, a broad selection and a large, organised layout that makes it useful for comparing pieces. Some shoppers also received detailed advice on matching furniture across rooms or even two homes.
The strongest part of the experience is often the sales help. Customers mention patient product explanations, practical recommendations and assistance that feels supportive rather than pushy. The experience is not consistent, though.
Other reviews describe staff ignoring shoppers, slow or chaotic checkout, unclear pricing and poor coordination between employees. Take extra care with purchases that have separate components or are display items. A sofa reportedly arrived without its connector, while a wrapped marble table was found scratched at home.
One review also describes a heavy marble lamp piece detaching and causing damage, a serious reason to ask questions about inspection and safety. Before paying a deposit, confirm delivery and refund terms clearly; one customer disputed a 1000 AED sofa deposit after learning it was non-refundable. The showroom may be worth browsing for its designs and selection, but inspect goods, verify discounts and keep follow-up commitments documented.