Shoe restoration
Customers report heavily soiled sneakers returning remarkably clean, with one review noting spotless soles and laces.
5asec Laundry & Dry cleaning Dubai Marina
Dubai Marina
5asec Laundry & Dry Cleaning in Dubai Marina handles everyday laundry and dry cleaning with doorstep pickup and delivery. Reviews are especially strong on shoe care, with customers describing stained sneakers, leather shoes and even soles and laces being carefully refreshed.
Reputation Score
4.7
★★★★★
390 ratings
Source: Google Maps
The Good Stuff
Doorstep service
Home pickup and delivery is repeatedly described as smooth, saving customers a trip to the branch.
Stain removal
A customer said stains they had struggled with were removed easily after delivery.
Fast turnaround
Reviews mention delivery in 24–48 hours, with some orders arriving earlier than promised.
Clear updates
The team has used WhatsApp to update customers during shoe-care orders and check details before proceeding.
Careful pressing
Wash-and-iron customers describe clothes returning clean, pressed and carefully handled.
Tips for a Better Visit
Book digitally. Use the 5asecUAE app or WhatsApp; both booking routes were reported as available.
Approve estimate. For shoe cleaning, ask for the cost estimate and approve it before the work starts.
Check packaging. Shoe orders may return in a box with a shoe tree, useful if presentation and shape matter to you.
Allow two days. Plan around 24–48 hours for occasion-wear orders rather than expecting same-day return.
Confirm items. Count pillows and other pieces at collection and delivery, as one customer reported being charged for two unwashed pillows.
Ask before bags. If sending a bag for restoration, clarify the treatment and expected result first; one handle became sticky after service.
Plan the visit
Practical details
Dubai Marina The Residences at Marina Gate 1
Marsa Dubai - Dubai Marina, Dubai
| Mon | 9:30 AM – 9:30 PM |
| Tue | 9:30 AM – 9:30 PM |
| Wed | 9:30 AM – 9:30 PM |
| Thu | 9:30 AM – 9:30 PM |
| Fri | 9:30 AM – 9:30 PM |
| Sat | 9:30 AM – 9:30 PM |
| Sun | 9:30 AM – 9:30 PM |
Popular Mentions
Wash and fold service
The wash-and-fold option is described as returning clothes fresh, clean and neatly folded.
Bag cleaning and restoration service
Bag restoration is available, but one customer reported a poor result involving a sticky handle and broken plastic.
Common Concerns
Cleaning failure
One customer received clothes with sweat, dampness and mildew smells even after a repeat cleaning.
Shrinkage
A pink tracksuit jacket was reportedly shrunk during cleaning.
Unwashed items
A customer said two pillows were charged but returned unwashed and still dirty.
Bag damage
The bag restoration service was reported to leave a handle sticky and break a plastic component.
DXB
LOCAL
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The Bottom Line
5asec in Dubai Marina is a doorstep laundry and dry-cleaning service, with home pickup and delivery for clothes, bedding and shoes. The strongest pattern in the reviews is shoe care: customers describe festival-dirty sneakers, white trainers and Jordan 1s returning dramatically refreshed. One review specifically notes that even the soles and laces were spotless.
The service is also used for washing and ironing, wash-and-fold orders, comforters, pillowcases and stain-marked clothing. A customer’s yellow pillows reportedly came back white and fresh, while another said difficult stains were removed from delivered clothes. Turnaround is often described as quick, with one occasion-wear customer quoting 24–48 hours and others receiving items ahead of schedule.
Booking can be handled through the 5asecUAE app or WhatsApp. Customers also mention step-by-step updates, cost estimates for shoe orders, sealed shoe packaging and, in one case, a shoe tree. Those details make the process feel organised, especially for delicate or valuable pieces.
There are important quality-control cautions. Recent reviews report persistent mildew smells, a shrunken tracksuit jacket, pillows charged for but not washed, and disappointing bag restoration that left a handle sticky and damaged plastic. Check items at handover and clarify bag treatment before approving it.