Fault Diagnosis
One BMW 7 Series owner received an exact diagnosis for a coolant leak, rear airmatic issue and an electrical fault others had missed.
800CarGuru Mobile Auto Repair Services
Al Quoz
800CarGuru is a mobile auto repair and maintenance service in Al Quoz, combining vehicle pickup and delivery with garage-based repairs. Reviews make doorstep battery replacement and diagnosis of difficult faults two practical reasons to consider it, though service consistency varies.
Reputation Score
4.4
★★★★☆
11,925 ratings
Source: Google Maps
The Good Stuff
Battery Convenience
Customers report prompt doorstep battery replacement, with the team arriving at home and completing the change without hassle.
Clear Pricing
A Foton van owner described the pricing as fair and transparent, with the work completed on time.
Pickup Service
Some customers found the pickup, updates and vehicle return smooth when the process followed the promised schedule.
Helpful Explanations
A customer said the service representative explained the car’s issues and required repairs in detail.
Paint Protection
The business also applies paint protection film; one customer praised the explanation and finish of the application.
Tips for a Better Visit
Confirm Work. Before accepting the car, verify each requested job and check the oil or service indicators; one review says the work was not done.
Check Tyres. For tyre purchases, get the manufacturing year in writing and inspect the DOT code before paying.
Set Expectations. Ask for a written completion time and update schedule, especially for minor maintenance that has reportedly taken 9–10 days.
Document Condition. Photograph the car before collection and after return, since one customer used before-and-after pictures to show door damage.
Allow Parking Time. If visiting the Al Quoz garage, allow extra time for parking; one review describes parking as somewhat difficult.
Check Warranty. If buying a battery or repair package, ask for the warranty card and coverage terms before handing over payment.
Plan the visit
Practical details
14C St
Al Qouz Ind.fourth - Al Quoz, Dubai
| Mon | 12:00 AM – 12:00 PM |
| Tue | 12:00 AM – 12:00 PM |
| Wed | 12:00 AM – 12:00 PM |
| Thu | 12:00 AM – 12:00 PM |
| Fri | 12:00 AM – 12:00 PM |
| Sat | 12:00 AM – 12:00 PM |
| Sun | 12:00 AM – 12:00 PM |
Popular Mentions
Free pick and drop
One customer highlighted the convenience of free vehicle pickup and drop-off as part of the service experience.
7 service plan
A customer mentioned signing up for a seven-service plan supported by the pickup and delivery model.
Common Concerns
Long Delays
Turnaround can stretch badly: one minor maintenance job reportedly took 9–10 days, while another car stayed four days for filters and fluids.
Poor Updates
Several customers had to chase technicians for information, with changing promises and sometimes only one message or call per day.
Incomplete Work
A customer paid AED 4,000 but reported that none of the requested services had been carried out when the car was returned.
Contract Concerns
Reviews describe repeated repair quotations, disputed warranty coverage and frustration with service-plan cancellation or follow-up.
Vehicle Handling
One customer reported receiving another person’s car first, while others described scratches, dents or concerns about collection and delivery.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
AED 1,440
set of Continental tyres
“As someone who is not a tyre expert, I trusted the advice I was given and proceeded to purchase a set of Continental tyres for AED 1,440”Google review · June 2026
between 2,000 and 3,000 dirhams
service package
“Furthermore, I subscribed to a service package costing between 2,000 and 3,000 dirhams, expecting efficient and accurate service”Google review · February 2026
AED 395
one single bulb
“For that the sales agent provided 50% discount and the quoted AED 395 for replacing one single bulb”Google review · February 2026
9000AED
engine timing issue
“9000AED for engine timing issue and now engine timing issue again”Google review · April 2026
AED 700
service
“Additionally, we paid AED 700 for a service that has not been completed as agreed”Google review · February 2026
DXB
LOCAL
LOCAL
The Bottom Line
800CarGuru is a mobile repair and maintenance service in Al Quoz, with vehicle pickup and delivery alongside garage work. Customers have used it for doorstep battery replacement, routine servicing, tyre purchases, paint protection film and more involved fault diagnosis. A BMW 7 Series owner said the team identified an electrical fault that other garages had missed, while another customer praised a transparent, on-time service for a Foton van.
The experience is far from uniform. Several reviews describe helpful explanations, quick work and smooth pickup, but the more serious complaints centre on delays and communication. A minor maintenance job reportedly took 9–10 days, and another straightforward filters-and-fluids service kept a car for four days with only limited updates.
Some customers also reported incomplete work, disputed warranty support and repeated quotations under service contracts. Treat the handover carefully. Photograph the vehicle beforehand, confirm exactly what has been completed, and ask for written timelines and warranty terms.
If buying tyres, verify the manufacturing date before payment; one customer paid AED 1,440 for Continental tyres and later disputed their age. Parking at the Al Quoz garage may also take extra patience.