Fast batteries
Several reviews describe quick battery help, including one roadside response that arrived within 30 minutes.
800CarGuru Mobile Auto Repair Services
Al Quoz
800CarGuru Mobile Auto Repair Services in Al Quoz handles roadside repairs and garage work, with reviews especially mentioning car-battery replacement and quick mobile assistance. Some customers report responses within 30 minutes, while larger repairs and service-contract jobs have drawn serious complaints about delays, communication and warranty handling.
Reputation Score
4.4
★★★★☆
387 ratings
Source: Google Maps
The Good Stuff
Mobile wheels
A wheel change was completed within half an hour at the customer’s home, making the mobile service convenient.
Quick diagnosis
One customer says an unexpected warning light was diagnosed within minutes and fixed without unnecessary charges.
Late-night help
A customer seeking a battery replacement in the middle of the night found the battery available and received clear directions.
Polite team
Some customers specifically describe the team’s communication as helpful and polite.
Tips for a Better Visit
Seek opinions. Get a second opinion on substantial estimates: one AED 5,000 fan repair was resolved elsewhere without replacing parts.
Confirm pickup. For a scheduled pickup, reconfirm the arrival time and location on the day; one customer waited 30 minutes before being contacted.
Remove valuables. Take personal belongings out before handing over the car, as one reviewer reported losing items during the repair.
Keep documents. Keep the original battery warranty card available; a customer says it was required when requesting a replacement.
Set deadlines. Before approving work, get the repair scope and return date in writing, since customers report repeated promises and extended waits.
Plan the visit
Practical details
41 13 St
Al Qouz Ind.first - Al Quoz, Dubai
Popular Mentions
free inspection
The business promotes free inspections, but one customer used the experience as a reason to compare the proposed repair with another mechanic.
major service
Major service appears in several reviews, including complaints about a car remaining in the garage for 10 days.
service contract
Service contracts are mentioned repeatedly, with some customers reporting disputes over scope, charges and return times.
Common Concerns
Long delays
Reviews describe cars being held for days or weeks; one major service reportedly kept a car for 10 days.
Warranty disputes
Customers report difficulty getting battery warranties honoured, including requests for a call-out fee not stated in the warranty terms.
Upselling concerns
One customer received an estimate of about AED 5,000 for a radiator-fan issue that another mechanic resolved by adjusting the fan.
Poor updates
Several customers say managers did not return calls and staff stopped replying while cars remained at the garage.
Missing belongings
Two reviews report personal items or belongings missing after the car was left for repair.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
100 dirhams
replace the battery again
“I got home and until now, their people have not replied to my message, and then told me that it would cost 100 dirhams to replace the battery again because they rescued me twice before”Google review · June 2025
DXB
LOCAL
LOCAL
The Bottom Line
800CarGuru is a mobile auto-repair and garage service in Al Quoz. The clearest strength in these reviews is urgent battery help: customers mention car-battery replacement, batteries available late at night, and a roadside response within 30 minutes. Wheel changing can also be done at home; one customer says it took half an hour.
There are positive reports of quick warning-light diagnosis and a straightforward fix without extra charges. A few customers also describe helpful communication. Those experiences sit alongside a much larger set of detailed complaints, so the type of job matters.
Simple battery or roadside assistance appears to be the more consistently praised use; major servicing, engine work and service-contract repairs attract much sharper criticism. The recurring concerns are long delays, unclear updates, disputed charges and warranty obstacles. 5 months, and a battery warranty dispute involving a requested AED 100 call-out fee.
One reviewer was quoted about AED 5,000 for a radiator-fan repair that another mechanic fixed by adjustment alone. For anything beyond an urgent roadside fix, get a written scope, completion date and warranty terms, and consider a second opinion. Remove valuables from the car and keep battery warranty documents handy.