Thin crust
The brick-oven pizza is described as thin and crispy rather than heavy.
800PIZZA The Sustainable City - Dubai
The Sustainable City
800PIZZA in The Sustainable City serves pizza, pasta and other Italian dishes from a wood-fired oven. Reviews point to thin, crispy pizzas, friendly service and a relaxed setting with outdoor seating; the family meal and Cremosa pasta are two specific choices customers mention.
Reputation Score
4.5
★★★★★
200 ratings
Source: Google Maps
The Good Stuff
Kind staff
Multiple reviews mention friendly, approachable staff who accommodate customers well.
Family meal
The family meal arrived hot and fresh, with portions described as generous enough for a group.
Outdoor seating
The outside seating area is a notable part of the relaxed dining experience.
Cremosa pasta
One regular reviewer specifically calls the Cremosa pasta a dish to try.
Pizza making
A group review mentions a basic pizza-making session alongside starters and dessert.
Italian style
Some diners find the pizza authentically Italian and light rather than overly filling.
Family friendly
The restaurant has space for children to run around or ride a scooter.
What to Eat at 800PIZZA The Sustainable City - Dubai How we choose these items We use AI to find praise and criticism of specific foods and drinks in a selection of Google reviews. For 800PIZZA The Sustainable City - Dubai, this list is based on 50 reviews, not every review of the restaurant. The score is positive reviews minus negative reviews. For example, two positive reviews and one negative review give +1. Each review counts once per item; neutral comments do not change the score. A zero score is not a positive recommendation. “Only neutral feedback” means there are no positive or negative votes. “Mixed feedback” means equal numbers of positive and negative votes. The quotes are examples of what people said, not every comment we counted. We use different reviews where we can. We normally show up to 10 foods and 5 drinks with non-negative scores. Items with the same score stay together. If a tied group would go past the limit, that group and the lower non-negative scores go into Honorable mentions. If an overflowing positive top tie would leave the list empty, we show up to 10 items from that tie and keep the rest in Honorable mentions. Foods and drinks with a negative score are under What to Avoid. Use this as a guide to what reviewers liked, not a guarantee that you will like it too.
These items at 800PIZZA The Sustainable City - Dubai got the most positive mentions in user reviews. Check them out!
Food 4
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800Pizza family meal Net +1
“The 800pizza family meal was amazing as always! The food was delivered hot, fresh, and delicious. This has become a go-to for our family when we're craving a delicious pizza night. The generous portion sizes are perfect for feeding the whole crew, and the quality of the ingredients is top-notch. Whether it's their classic pepperoni or a specialty pie, every bite is packed with flavor. We really appreciate how consistently great the 800pizza family meal is - it always hits the spot and leaves us completely satisfied. Highly recommend giving this a try for your next family pizza night!”
Positive 1Negative 0
Review excerpts
“The 800pizza family meal was amazing as always! The food was delivered hot, fresh, and delicious. This has become a go-to for our family when we're craving a delicious pizza night. The generous portion sizes are perfect for feeding the whole crew, and the quality of the ingredients is top-notch. Whether it's their classic pepperoni or a specialty pie, every bite is packed with flavor. We really appreciate how consistently great the 800pizza family meal is - it always hits the spot and leaves us completely satisfied. Highly recommend giving this a try for your next family pizza night!”May 2024
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Classic pepperoni Net +1
“Whether it's their classic pepperoni or a specialty pie, every bite is packed with flavor.”
Positive 1Negative 0
Review excerpts
“Whether it's their classic pepperoni or a specialty pie, every bite is packed with flavor.”May 2024
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Cremosa pasta Net +1
“Forever my favorite Italian place❤️❤️ great food fast service! Cremosa pasta is a must try!!”
Positive 1Negative 0
Review excerpts
“Forever my favorite Italian place❤️❤️ great food fast service! Cremosa pasta is a must try!!”April 2023
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Provola & ham pizza Net +1
“Amazing pizza, great customer service, pleasant location. Provola & ham pizza - extra gorgonzola to die for :)))”
Positive 1Negative 0
Review excerpts
“Amazing pizza, great customer service, pleasant location. Provola & ham pizza - extra gorgonzola to die for :)))”April 2023
What to Avoid (6)
Food 6
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Arancini Net −1
“I ordered a large pizza with bufala mozzarella with rocket leaves together with arancini. Suffice to say there are almost no redeeming features of this order. The pizza is thin and impossibly soggy. It was limp to pick up and surprisingly bland. The arancini is from Balls. It's stodgy and unfortunately the box means they lose that crispness during transit.”
Positive 0Negative 1
Critical review excerpts
“I ordered a large pizza with bufala mozzarella with rocket leaves together with arancini. Suffice to say there are almost no redeeming features of this order. The pizza is thin and impossibly soggy. It was limp to pick up and surprisingly bland. The arancini is from Balls. It's stodgy and unfortunately the box means they lose that crispness during transit.”March 2020
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Buffalo chicken Net −1
“Ordered home delivery - two pizzas (buffalo chicken & chicken pollastrona) and pasta, the pizzas were tasteless, pasta was ok, will not order again.”
Positive 0Negative 1
Critical review excerpts
“Ordered home delivery - two pizzas (buffalo chicken & chicken pollastrona) and pasta, the pizzas were tasteless, pasta was ok, will not order again.”November 2023
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Chicken pollastrona Net −1
“Ordered home delivery - two pizzas (buffalo chicken & chicken pollastrona) and pasta, the pizzas were tasteless, pasta was ok, will not order again.”
Positive 0Negative 1
Critical review excerpts
“Ordered home delivery - two pizzas (buffalo chicken & chicken pollastrona) and pasta, the pizzas were tasteless, pasta was ok, will not order again.”November 2023
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Four-cheese pizza Net −1
“Additionally, the four-cheese pizza did not taste right—there seemed to be an added ingredient, possibly truffle oil, which negatively affected the flavor.”
Positive 0Negative 1
Critical review excerpts
“Additionally, the four-cheese pizza did not taste right—there seemed to be an added ingredient, possibly truffle oil, which negatively affected the flavor.”January 2026
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Minestrone soup Net −1
“The minestrone soup was okay - I had better.”
Positive 0Negative 1
Critical review excerpts
“The minestrone soup was okay - I had better.”April 2021
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Pizza with bufala mozzarella with rocket leaves Net −1
“I ordered a large pizza with bufala mozzarella with rocket leaves together with arancini. Suffice to say there are almost no redeeming features of this order. The pizza is thin and impossibly soggy. It was limp to pick up and surprisingly bland.”
Positive 0Negative 1
Critical review excerpts
“I ordered a large pizza with bufala mozzarella with rocket leaves together with arancini. Suffice to say there are almost no redeeming features of this order. The pizza is thin and impossibly soggy. It was limp to pick up and surprisingly bland.”March 2020
Tips for a Better Visit
Allow time. For delivery, allow extra time or consider dining in: one nearby order took over an hour and arrived cold.
Use discounts. If you have Entertainer, check whether it applies; one diner said it made the price fairer.
Check orders. Review delivery items when they arrive, since customers have reported missing items and incorrect orders.
Bring kids. Families can make use of the space for children to run around or ride a scooter.
Check toppings. If you prefer a well-covered pizza, confirm the topping spread when ordering; one review found it stopped 1½–2 inches from the edge.
Plan the visit
Practical details
دبيsustainable city
Wadi Al Safa 7 - The Sustainable City, Dubai
| Mon | 11:00 AM – 11:30 PM |
| Tue | 11:00 AM – 11:30 PM |
| Wed | 11:00 AM – 11:30 PM |
| Thu | 11:00 AM – 11:30 PM |
| Fri | 11:00 AM – 1:00 AM |
| Sat | 11:00 AM – 1:00 AM |
| Sun | 11:00 AM – 12:30 AM |
Common Concerns
Olive pits
One customer says they encountered an olive pit in the pizza twice, with enough force to nearly damage their teeth.
Delivery delays
Delivery timing is inconsistent; one order took over an hour and arrived cold.
Sparse toppings
A review found the buffalo cheese sparse, while another described toppings stopping well short of the crust edge.
Price concerns
At least one diner felt the 11-inch pizzas were not worth their reported prices without a discount.
Order accuracy
A delivery customer reported receiving something completely different from what was ordered.
DXB
LOCAL
LOCAL
The Bottom Line
800PIZZA in The Sustainable City is a casual Italian restaurant built around pizza, pasta and a wood-fired oven. The strongest reviews describe thin, crispy or authentic Italian-style pizza, while the family meal is praised for arriving hot, fresh and in generous portions. Cremosa pasta is another specific recommendation, and one group enjoyed being shown basic pizza making.
The setting is a draw for families and relaxed meals. Reviews mention pleasant ambience, Italian music, outdoor seating and enough space for children to run around or ride a scooter. Staff are repeatedly described as friendly and accommodating, although one diner found new staff in need of more training.
There are some practical cautions. Delivery experiences range from fast and hot to waits of more than an hour, with one order arriving cold; missing or incorrect items have also been reported. Pizza coverage and flavour are not entirely consistent: a diner found buffalo cheese sparse, another disliked the pepperoni flavour, and a separate review raised concern about olive pits.
Prices also drew criticism for 11-inch pizzas, so an Entertainer discount may make better value if available. For the most predictable experience, dining in may be preferable to delivery.