Flexible Extensions
Several reviews describe extending rentals easily, including a multi-month booking and a last-minute change of plans.
AAA Star Rent A Car JLT
Jumeirah Lake Towers
AAA Star Rent A Car is a car rental agency in Jumeirah Lake Towers, with reviews mentioning rentals ranging from Nissan Micras to SUVs. Customers have also used it for short-notice bookings, multi-month rentals and insurance replacement vehicles, with rates described as competitive by several reviewers.
Reputation Score
4.1
★★★★☆
186 ratings
Source: Google Maps
The Good Stuff
Short Notice
A one-day booking was arranged at short notice, and the team stayed late for the vehicle’s return.
Accessible Location
One reviewer found the Jumeirah Lake Towers office easy to reach, opposite the JLT metro station.
Clear Handover
Some customers said staff explained the contract and rental details clearly before handing over the car.
Clean Cars
Multiple older reviews report clean, well-maintained cars, including working air conditioning on a two-week rental.
Deposit Holds
Some customers reported a card pre-authorisation rather than an immediate charge, with refunds arriving on schedule.
Competitive Rates
Reviews describe rates as affordable or competitive, with one compact-sedan rental reported at AED120.
Tips for a Better Visit
Document Damage. Photograph the car at handover and record existing scratches, especially since one reviewer received a visibly marked vehicle.
Get Receipts. Ask for itemised repair invoices and a cost breakdown before accepting any damage-related charge.
Confirm Deposit. Get the refund timeline and transaction reference in writing; reports range from 10–15 days to two months or more.
Check Mileage. Ask about the daily mileage limit before signing: one three-day rental had a 200 km per day allowance.
Confirm Delivery. Clarify delivery and pickup charges in advance, as one review says delivery to your location can cost extra.
Verify Vehicle. For insurance replacements, confirm the exact vehicle class and handover timing rather than assuming an SUV will be supplied.
Plan the visit
Practical details
shop - 06 Cluster D
Al Thanyah Fifth - Jumeirah Lakes Towers, Dubai
| Mon | 9:00 AM – 9:00 PM |
| Tue | 9:00 AM – 9:00 PM |
| Wed | 9:00 AM – 9:00 PM |
| Thu | 9:00 AM – 9:00 PM |
| Fri | 4:30 PM – 9:00 PM |
| Sat | 9:00 AM – 9:00 PM |
| Sun | 9:00 AM – 9:00 PM |
Popular Mentions
Nissan Micra
A customer rented a Nissan Micra for three months, while another reported a breakdown during a one-week rental.
Kia Sportage
The Kia Sportage appears in reviews as a one-week rental and as an example of the agency’s compact-SUV pricing.
Rav4
One reviewer reported taking a Rav4 and a Sportage, with both vehicles priced in the same daily range.
Nissan Sentra
A Nissan Sentra was hired for five days and was reported to have no car or service problems.
Common Concerns
Deposit Delays
Recent reviews report deposits taking two months or more to return, with missing transaction references and poor follow-up.
Charge Transparency
A customer was billed for repairs without an itemised receipt, cost breakdown or clear explanation of the work.
Poor Coordination
Reviews describe wrong documents, long waits, difficult collection and drop-off coordination, and delayed rental records.
Vehicle Condition
One recent handover involved a car described as smelly and covered in scratches; another reviewer reported a Micra breakdown.
Availability Issues
Some customers arrived for confirmed bookings only to wait or discover that no vehicle was available.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
150-160 AED
Sportage and Rav4 rental
“- Price (took Sportage and Rav4: 150-160 AED)”Google review · July 2021
AED1500
tiny scratch charge
“Unprofessional and liars! they charged me AED1500 for a tiny scratch that wasn't my fault”Google review · July 2017
DXB
LOCAL
LOCAL
The Bottom Line
AAA Star Rent A Car is a Jumeirah Lake Towers rental agency where customers have booked everything from a Nissan Micra or Kia Sportage to longer-term cars. Reviews also mention short-notice one-day trips, multi-month rentals and replacement vehicles arranged through insurance. The JLT office is described as opposite the metro station, which is useful if you are collecting a car without your own transport.
The strongest pattern in the positive reviews is personal, flexible service. Customers describe easy extensions, late-night returns and clear explanations of the contract. Older reviews also report clean, well-maintained vehicles and competitive pricing; examples include AED120 for a compact sedan and AED140 for a KIA Sportage.
Mileage limits, minimum rental periods and extra delivery charges may affect the real cost. There is an important recent warning alongside those positives. Several customers report delayed deposits, weak communication and difficulty obtaining refund references.
Others describe wrong documents, long handover waits, scratched or unpleasant-smelling cars, and repair charges without itemised support. Photograph the vehicle, confirm its condition and mileage, and get deposit and damage-charge terms in writing before leaving. Insurance replacement customers should confirm the exact car category and delivery timing.