Careful packing
A customer said glassware and furniture were packed carefully, while others praised bubble-wrapping and secure handling.
ABC Cargo & Courier, BUR DUBAI
Bur Dubai
ABC Cargo & Courier is a cargo and courier service in Bur Dubai for sending personal or commercial goods by air or sea. Reviews highlight careful packing—particularly for glassware and furniture—and some customers report quick air-cargo delivery, including a 10-day arrival in Delhi.
Reputation Score
3.9
★★★★☆
2,295 ratings
Source: Google Maps
The Good Stuff
Supportive staff
Several reviews describe the branch team as friendly and supportive during booking and enquiries.
Quick air cargo
One customer reported air cargo reaching Delhi within 10 days.
Early delivery
A reviewer said a shipment arrived before the expected date, well packed and undamaged.
Useful tracking
Some customers found the tracking updates timely and accurate throughout the shipment.
Tips for a Better Visit
Clarify customs. Ask what customs clearance means for your shipment and who will update you, rather than accepting only “still under customs.”
Keep receipts. Retain purchase bills and an itemised packing list, as one customer said the claims process demanded purchase bills.
Inspect delivery. Check boxes and contents before signing; one reviewer said the delivery agent got a signature and left without waiting.
Check tracking. Ask how far tracking remains active, since one complaint said it only tracked until release from customs.
Plan the visit
Practical details
Opp to Al Fahidi Souk - Al Mankhool Rd
Al Souq Al Kabeer - Al Fahidi, Dubai
| Mon | 8:00 AM – 11:00 PM |
| Tue | 8:00 AM – 11:00 PM |
| Wed | 8:00 AM – 11:00 PM |
| Thu | 8:00 AM – 11:00 PM |
| Fri | 8:00 AM – 11:00 PM |
| Sat | 8:00 AM – 11:00 PM |
| Sun | 8:00 AM – 11:00 PM |
Common Concerns
Long delays
Multiple customers reported shipments taking two to three months instead of the quoted 20–45 days.
Poor communication
Reviews describe unanswered calls, emails and WhatsApp messages, with vague customs updates.
Damage risk
Customers reported broken, wet or spoiled goods, including furniture and personal items.
Tracking gaps
One complaint said the online tracking showed no movement after payment, despite repeated follow-ups.
Limited claims
A reviewer said the proposed compensation was limited to AED 25 per kilogram regardless of item value.
DXB
LOCAL
LOCAL
The Bottom Line
ABC Cargo & Courier in Bur Dubai handles personal and commercial shipments, with reviews mentioning air cargo, sea cargo express and packing services. The branch is worth considering if careful preparation matters: customers describe bubble-wrapped goods, including glassware and furniture, and one reported air cargo reaching Delhi in 10 days. The positive experiences are not consistent.
Some customers found the staff friendly, responsive and supportive, with tracking updates and deliveries arriving on time or even before the expected date. Others reported the opposite: shipments promised for 20–45 days remained undelivered for 56, 70 or more than 80 days. Customs clearance is the recurring trouble spot.
Reviewers describe parcels stuck in India for months, vague “still under customs” explanations, unanswered calls and emails, and tracking that stops showing movement. There are also reports of wet, broken, spoiled or missing items. One customer said a compensation offer was limited to AED 25 per kilogram, while another said a damaged-item complaint went unresolved for months.
If you book, get the delivery window and customs process in writing. Keep receipts, photograph packed items, and inspect boxes before signing for delivery. For time-sensitive or fragile goods, these precautions matter.