Responsive maintenance
Tenants describe maintenance requests being handled quickly and efficiently.
Port Saeed
Abdul Noor Al Rais Group is a property management company in Port Saeed, managing mixed residential and commercial units across Dubai, Abu Dhabi and Sharjah. Reviews point to leasing and renewal support, building maintenance, and help with move-in or exit paperwork—though deposit returns and tenant communication deserve careful checking.
Source: Google Maps
Tenants describe maintenance requests being handled quickly and efficiently.
Several reviews mention buildings that are kept clean and well maintained.
Reviews describe helpful support during tenancy renewals, including arranging required paperwork.
One tenant found the apartments spacious, with good ventilation and a strong maintenance team.
A Burj Al Noor 1 review mentions 24-hour security and parking facilities.
Some tenants report staying for several years because of the building management and maintenance.
Get documents. Before paying or signing, insist on properly signed documents covering fees and tenancy terms.
Confirm refunds. Ask for the deposit-refund process, deductions and a clear date in writing before moving out.
Clarify NOC. Ask how DEWA settlement and the NOC fit together so movers are not left waiting.
Check parking. Confirm whether parking is included, paid separately or subject to change before signing.
Inspect first. Inspect the flat carefully and get any pest-treatment commitment recorded before accepting it.
Plan the visit
| Mon | 8:45 AM – 1:30 PM, 4:30 PM – 6:30 PM |
| Tue | 9:00 AM – 2:00 PM, 4:00 PM – 6:30 PM |
| Wed | 9:00 AM – 2:00 PM, 4:00 PM – 6:30 PM |
| Thu | 9:00 AM – 2:00 PM, 4:00 PM – 6:30 PM |
| Fri | 9:00 AM – 5:00 PM |
| Sat | 8:45 AM – 2:00 PM |
| Sun | Closed |
The security deposit is part of the move-out process, but several reviews say refunds or deductions required follow-up.
The NOC is mentioned in reviews as an important document during the exit and moving process.
Multiple tenants report delayed security-deposit refunds, sometimes with deductions.
Some complaints describe unanswered emails and only automated replies without a clear resolution.
Several reviews allege pressure involving threats to disconnect AC or water over disputed payments.
Move-out paperwork, NOCs and deposit settlements have reportedly taken longer than expected.
One tenant says parking access was removed suddenly without prior notice or email.
The Bottom Line
Abdul Noor Al Rais Group manages residential and commercial properties, with buildings associated with the group across Dubai, Abu Dhabi and Sharjah. In practical terms, customers use it for renting flats, renewing tenancy contracts, requesting maintenance, and handling move-in or move-out paperwork. Reviews from long-term tenants describe spacious apartments, clean common areas, responsive maintenance, and helpful support during renewals.
The strongest pattern is building-level service rather than a single uniform experience. Some tenants say maintenance requests were followed through quickly, buildings stayed well maintained, and staff helped make renewal or shop-cancellation paperwork straightforward. One tenant also praised 24-hour security and parking at Burj Al Noor 1.
There is a serious caution around the end of a tenancy. Multiple reviews report delayed security-deposit refunds, deductions, unanswered emails, and slow NOC or release procedures; one refund reportedly took an additional 10 days. Other tenants allege pressure over extra payments and threats involving AC or water disconnection, while another reports a sharp renewal increase.
If you are considering a unit in Port Saeed, get every fee, service condition, parking arrangement, and exit step in writing before paying or signing. Broker dealings deserve extra care: one reviewer specifically advised caution when hiring through agents.