Visa Support
Customers report quick visa help, including a Saudi tourist visa obtained in a day and a half after another application was rejected.
Al Rigga
Abdullah bin Karam Hajj and Umrah Travels is a travel agency in Al Rigga arranging Hajj and Umrah journeys, including visa processing and transport. Reviews point to careful pilgrimage planning, hotel advice and practical help with flights and other travel logistics.
Source: Google Maps
Customers report quick visa help, including a Saudi tourist visa obtained in a day and a half after another application was rejected.
A Hajj 2024 reviewer said the travel arrangements were meticulously planned and carried out despite numerous challenges.
Several reviews value hotel advice near the holy sites; one family travelling with children was directed towards hotels near Haram.
Reviews describe support with last-minute bookings, online check-in and even sending boarding passes for both directions.
One Hajj review describes the service as good value for travellers taking a flight from the UAE.
One Umrah and ziarah trip had hotels positioned close enough to walk to both Masjid Nabawi and Masjidil Haram.
Check Buses. Before paying, ask about the assigned bus, air conditioning and driver coverage; one Ramadan trip reported a filthy bus and failed AC.
Confirm Permits. Ask who explains the Riyadh ul Janna permit process before travelling, as one review said little or no information was provided.
Ask Guide Language. Confirm the guide’s language in advance if Arabic-only guidance would be difficult for you or your group.
Check Wi-Fi. Ask for the exact hotel and room Wi-Fi expectations before booking, since one customer reported almost no in-room connectivity.
Compare Hotels. Request the hotel name, distance from Haram and room details in writing; reviews praise some locations but criticise room quality at others.
Plan the visit
| Mon | 10:00 AM – 9:00 PM |
| Tue | 10:00 AM – 9:00 PM |
| Wed | 10:00 AM – 9:00 PM |
| Thu | 10:00 AM – 9:00 PM |
| Fri | 6:00 PM – 10:00 PM |
| Sat | 10:00 AM – 9:00 PM |
| Sun | Closed |
A Hajj review mentions a package with Makkah accommodation close to Haram.
One traveller praised this named local transport provider for clean cars, punctuality and capable drivers.
This Makkah hotel was described as excellent and about five minutes’ walk from Haram.
Reviews mention the need to ask about the permit for this pilgrimage visit.
A Ramadan bus-trip review reported a filthy bus, failed air conditioning and water leaking onto passengers.
One return journey reportedly had only one driver, leading Saudi highway patrol to turn the bus back towards Madina.
Another customer said the Umrah trip involved changing buses more than five times and criticised driver behaviour.
A review said hotel-room Wi-Fi in Makkah and Madinah ranged from almost zero to only 10 percent.
One customer found the guide difficult to follow because the guidance was entirely in Arabic.
The Bottom Line
Abdullah bin Karam Hajj and Umrah Travels, in Al Rigga, arranges Hajj and Umrah journeys along with visa processing, hotel bookings, transport and flight support. Reviews describe organised pilgrimage packages, including hotels close enough to walk to Masjid Nabawi and Masjidil Haram, plus help with online check-in and boarding passes. Visa assistance is a strong reason people use the agency.
One customer said a Saudi tourist visa arrived in a day and a half after a previous application was rejected, while others mention fast Umrah visas and competitive rates. Hotel advice also comes up often, including guidance towards accommodation near Haram for a family with children. Named arrangements in reviews include the Cat C package, Hala Guest local transport and stays at Movenpick Hajar Towers.
The experience is not consistent, especially on bus trips. A serious Ramadan complaint described a filthy bus, failed AC, leaking water and one driver on the return journey; another review mentioned changing buses more than five times. Other cautions include weak hotel-room Wi-Fi, limited information about the Riyadh ul Janna permit and Arabic-only guidance from one guide.
Before booking, confirm the bus, driver arrangements, hotel details, guide language and permit support in writing.