Helpful advice
Staff have helped shoppers choose wall-paint colours and explain cooler and fan features clearly.
ACE
Motor City
ACE is a hardware store in Motor City, located in First Avenue Mall, with supplies for everyday home repairs and garden projects. Reviews specifically mention useful choices of coolers and fans, wall paint, outdoor storage and basic DIY essentials, though the branch is smaller than larger ACE locations.
Reputation Score
3.9
★★★★☆
580 ratings
Source: Google Maps
The Good Stuff
Home essentials
The compact branch is useful for everyday home repairs, with reviewers finding the essentials they needed.
Cooling choices
The store carries a good variety of coolers and fans, including options suited to hot weather.
Outdoor storage
A shopper bought an outdoor storage room with shelves after receiving helpful in-store assistance.
Organised layout
Several reviews describe the small store as clean, quiet or well-organised, making everyday items easier to find.
Free parking
One review reports plenty of free parking outside and underground at First Avenue Mall.
Garden range
Reviews mention different choices for garden items, camping supplies, indoor plants and garden furniture.
Tips for a Better Visit
Check stock. Check the ACE website before travelling, since the branch’s limited space means some items may not be available.
Use larger outlets. For specialist items or a wider selection, consider a larger ACE outlet rather than relying on this compact branch.
Confirm returns. Ask about return and exchange conditions before buying, especially online or when packaging may be opened.
Verify delivery. For online orders or appliances, confirm the delivery schedule and refund terms before paying; several reviews describe long delays.
Check installation. If buying an appliance, confirm exactly what installation and old-appliance removal include before the subcontractor arrives.
Plan parking. Allow time to find a nearby space: reviews range from plenty of free parking to difficulty parking close to the store.
Plan the visit
Practical details
First Avenue Mall Ground Floor, First Avenue Mall
Al Hebiah First - Dubai Motor City, Dubai
| Mon | 9:00 AM – 10:00 PM |
| Tue | 9:00 AM – 10:00 PM |
| Wed | 9:00 AM – 10:00 PM |
| Thu | 9:00 AM – 10:00 PM |
| Fri | 9:00 AM – 10:00 PM |
| Sat | 9:00 AM – 10:00 PM |
| Sun | 9:00 AM – 10:00 PM |
Common Concerns
Small branch
The Motor City outlet is smaller than larger ACE stores and may lack woodcutting, furniture parts and useful tools.
Delivery delays
Online and home-delivery reviews describe late orders, difficult tracking and cancellations followed by long refund waits.
Return problems
Customers report difficult returns, including a refused online return when packaging was not sealed and a refund delayed for three weeks.
Installation issues
A dishwasher installation involved an uncompleted old-appliance removal and repeated calls without confirmation.
High prices
Some shoppers consider everyday tools and accessories more expensive than alternatives in nearby industrial areas.
DXB
LOCAL
LOCAL
The Bottom Line
ACE in Motor City is a compact hardware shop in First Avenue Mall for everyday home repairs, DIY purchases and garden projects. Reviews mention essentials such as door locks, filters and basic tools, along with wall paint, coolers and fans, outdoor storage and garden or camping items. The branch can be convenient when you need something nearby rather than a full-scale hardware run.
The small footprint is the main trade-off. Shoppers describe it as tidy and well organised, but several say the selection is limited compared with larger ACE outlets, with woodcutting, furniture parts and some useful tools unavailable. Checking the website first is sensible, particularly for a specific item.
Prices also draw criticism, especially for ordinary tools and accessories compared with shops in nearby industrial areas. In-store service is inconsistent. Many customers praise staff for explaining product features or helping with paint choices, while others describe rude, uninterested or unqualified assistance.
Parking information is mixed: one review reports free spaces outside and underground, while another found it difficult to park close by. Be more cautious with online orders, refunds and appliance installation. Reviews describe delivery delays, refund waits, a refused unsealed return and incomplete dishwasher-related installation work.
Clarify those terms before paying.