Fragile handling
One international move included a grand piano that arrived without a mark, despite being the customer's biggest concern.
Acorn Movers LLC
Al Quoz
Acorn Movers LLC is a shipping company in Al Quoz providing worldwide relocation and storage services. Reviews describe home moves, personal-storage handling and international shipments, with careful packing and responsive coordination standing out when the move goes smoothly.
Reputation Score
3.7
★★★★☆
169 ratings
Source: Google Maps
The Good Stuff
Responsive updates
Customers report quick replies by email, phone and WhatsApp, with some teams keeping them informed about shipment delays.
Flexible planning
A customer with changing apartment plans said the company rearranged the move for the following week and sent a team directly to the apartment.
Personal storage
The personal storage service was described as safe and professional for storing home furniture.
Competitive pricing
Multiple reviews describe pricing as competitive or good value, including one Dubai-to-Canada relocation described as the cheapest by far.
Tips for a Better Visit
Get proof. Ask for receipts and evidence for customs-inspection charges before paying; one customer disputed an invoice exceeding 11k.
Clarify delivery. Confirm whether delivery includes carrying goods inside, since one customer was told it was door to door but received boxes outside.
Check weight. Have cargo weighed in front of you before accepting a quote; one reviewer said a later weighing was 130 kg lower.
Confirm tracking. Request a usable tracking reference and shipment milestones in writing, as one customer reported receiving tracking after the vessel had left.
Review insurance. Check insurance eligibility and the rate before paying; one customer was quoted 4% for high-risk cover after being told insurance was unnecessary.
Count boxes. Count and number every box at collection, because one customer noticed a box had not been numbered until they checked.
Plan the visit
Practical details
PB 38397, Al Quoz Ind 4, 10th Street
Al Qouz Ind.fourth - Al Quoz, Dubai
| Mon | 8:00 AM – 8:00 PM |
| Tue | 8:00 AM – 8:00 PM |
| Wed | 8:00 AM – 8:00 PM |
| Thu | 8:00 AM – 8:00 PM |
| Fri | 8:00 AM – 8:00 PM |
| Sat | 8:00 AM – 8:00 PM |
| Sun | 8:00 AM – 8:00 PM |
Popular Mentions
Packing
Packing is available for household moves, and customers specifically mention bubble wrap, paper and careful protection for fragile items.
Local and international re-location
Reviews mention both domestic UAE moves and international relocations, including shipments to Europe, North America and Asia.
Car move
One customer said the company helped arrange a car move alongside shipping household belongings.
Common Concerns
Missing goods
Several customers report missing belongings or incomplete shipments, including furniture parts and valuable personal items.
Damage reports
One customer reported broken lamps and kitchen items, while another described a damaged box and a broken wooden statue.
Delivery delays
Reviews describe shipments taking weeks or months longer than expected, sometimes with limited tracking or updates.
Extra charges
Some customers say customs, port, storage or delivery fees were added or revised after the initial quote.
Delivery scope
One UK delivery arrived on a pallet outside the house rather than being carried into the home as expected.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
1250 aed
cancellation
“I asked for it to be brought back to my house within a few hours and they still charged me 1250 aed for cancellation which was highway robbery”Google review · February 2022
DXB
LOCAL
LOCAL
The Bottom Line
Acorn Movers LLC is a shipping company in Al Quoz handling domestic relocations, international moves and personal storage. Customers use it to have household goods packed, stored and shipped overseas, with some arrangements including door-to-door delivery. Packing is the clearest strength in the positive reviews: crews are described using bubble wrap and extra paper for delicate glassware, while one shipment arrived with a large grand piano undamaged.
When the process runs well, reviewers mention quick WhatsApp or email responses, flexible rescheduling and efficient collection teams. One customer sent two consignments to different continents during the pandemic without damage, loss or delays; others reported shipments reaching the UK, USA or Germany in good condition. Pricing is also often described as competitive, including a Dubai-to-Canada move that a customer called the cheapest they found.
The caution is substantial. Other customers report missing belongings, broken lamps and kitchenware, delayed shipments, weak tracking, customs or port charges and delivery that stopped at the pavement. Some also describe quotes changing after payment.
Before booking, get a written contract covering storage, customs, insurance, tracking, packing-waste removal and exactly what “door to door” means. Ask for receipts for any unexpected charge and verify the cargo weight yourself.