Accident repairs
Accident repairs are described as smooth, with one customer receiving the car back looking as good as new.
Active Auto Dealership & Workshop
Al Quoz
Active Auto Dealership & Workshop is a car dealership and collision centre in Al Quoz. Reviews point to accident repairs, bumper and fender work, insurance-related jobs, and broader services such as periodic servicing and car sales, with many customers highlighting clear updates and quick completion.
Reputation Score
4.7
★★★★★
246 ratings
Source: Google Maps
The Good Stuff
Fast turnaround
Several reviews mention quick delivery, including one car returned within just two days.
Precise bodywork
A bumper and fender repair was praised for properly aligned lines and an accurate finish.
Insurance handling
One customer reported insurance approval and completion of the work within two days.
Regular updates
Customers value being kept informed during inspection and repair, rather than having to chase for progress.
Warranty value
A review says two periodic services took less than one to two hours and were included with a warranty package.
Tips for a Better Visit
Check warranty. Ask whether periodic servicing is covered by your warranty package; one review says two visits were included and took under 1–2 hours.
Confirm timing. For an insurance repair, ask for the expected approval and completion timeline; one customer reported both within two days.
Request updates. Ask how progress updates will be shared during inspection and repair, since regular status updates were specifically valued.
Inspect collection. Check the interior as well as the repair at collection, because one review specifically complained that the car was returned dirty inside.
Check colour. If paint matching matters, inspect the finish before leaving; one customer said the colour needed retouching twice.
Plan the visit
Practical details
22nd St
Al Qouz Ind.fourth - Al Quoz, Dubai
| Mon | 8:00 AM – 1:00 PM, 2:00 PM – 7:00 PM |
| Tue | 8:00 AM – 1:00 PM, 2:00 PM – 7:00 PM |
| Wed | 8:00 AM – 1:00 PM, 2:00 PM – 7:00 PM |
| Thu | 8:00 AM – 1:00 PM, 2:00 PM – 7:00 PM |
| Fri | 8:00 AM – 12:00 PM, 2:00 PM – 7:00 PM |
| Sat | 9:00 AM – 1:00 PM, 2:00 PM – 6:00 PM |
| Sun | Closed |
Popular Mentions
Body repair
Customers mention body repair with attention to small comments and accurate corrective work.
Car Rental
One customer described the rental operation as seamless, with a range of high-end cars.
Car Sale
A Mercedes C200 purchase was described as transparent and supported by warranty options.
Common Concerns
Dirty return
One reviewer said the car was returned dirty, particularly inside.
Material complaint
One customer criticised the materials used and described the work as unprofessional.
DXB
LOCAL
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The Bottom Line
Active Auto Dealership & Workshop in Al Quoz is geared towards both vehicle sales and workshop work, with the strongest review evidence around accident repairs. Customers mention bumper and fender repairs, paint matching, insurance claims, and general mechanical servicing. One bumper job was praised for properly aligned lines, while another customer said the car came back looking as good as new.
Speed is a clear theme. Reviews describe insurance approval and work completion within two days, a repair completed within a day, and a car delivered after two days. Customers also repeatedly mention progress updates, which can make an accident repair easier to follow.
If you are considering a purchase, one reviewer described buying a Mercedes C200 with transparent communication, warranty options, and a supportive decision-making process. The same review mentions car rental and periodic servicing, with two service visits taking less than one to two hours under a warranty package. There is one important caution: a customer reported poor materials, unprofessional work, and a dirty interior on collection.
Inspect the finish and cabin before leaving, and confirm the insurance, warranty, and expected completion details upfront.