Quick withdrawals
A tap-and-withdraw visit was completed in less than a minute, according to one review.
ADCB Cash & Cheque Deposit ATM - Dubai Mall Branch
Downtown Dubai
This Dubai Mall Branch ATM in Downtown Dubai handles everyday ADCB needs, including cash and cheque deposits and withdrawals. Reviews also mention quick cardless withdrawals and helpful guidance when a deposit or online banking setup needs assistance, making it useful when you need more than a standard cash machine.
Reputation Score
4.1
★★★★☆
118 ratings
Source: Google Maps
The Good Stuff
Cardless option
Customers report completing a cardless withdrawal in minutes, giving you an alternative when you do not want to use a physical card.
Cheque guidance
A reviewer specifically received help with the cheque deposit procedure, useful if you are unfamiliar with the ATM process.
Fast transaction
One review says a transaction was completed in less than 10 minutes.
Online setup
A customer received step-by-step support with online banking setup from start to finish.
Tips for a Better Visit
Check status. Before depositing, confirm the machine is online; one dated review says cash deposit was always offline.
Inspect notes. If depositing cash, check your 10-dirham bills carefully because one review says they were especially likely to be rejected.
Keep proof. Keep the receipt and check your account after a large deposit, since one customer received no receipt for a huge transaction.
Follow up. If a cheque is retained, follow up with the teller and confirm the deposit reaches your account; one review says it had not arrived.
Allow backup. Leave time for a backup option when depositing, as one customer reported the cash machine getting stuck with cash uncredited.
Plan the visit
Practical details
Ground level - Dubai Mall, Financial Centre Road - Road - near to Waitrose Supermarket
Burj Khalifa - Downtown Dubai, Dubai
| Mon | 10:00 AM – 11:00 PM |
| Tue | 10:00 AM – 11:00 PM |
| Wed | 10:00 AM – 11:00 PM |
| Thu | 10:00 AM – 11:00 PM |
| Fri | 10:00 AM – 11:00 PM |
| Sat | 10:00 AM – 11:00 PM |
| Sun | 10:00 AM – 11:00 PM |
Common Concerns
Deposit failures
Several reviews describe cash deposits going offline, being rejected or leaving money stuck without account credit.
Cheque issues
Customers report cheques being retained or rejected, including one complaint that the machine had not accepted cheques for two months.
Card capture
One customer said the ATM swallowed their card, so using it carries a risk of needing follow-up if the machine malfunctions.
Cash rejection
The machine reportedly rejects cash at times, especially 10-dirham bills.
Receipt missing
A customer said no receipt was issued after a large deposit, leaving them without proof of the transaction.
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The Bottom Line
This ADCB cash-and-cheque deposit ATM is inside Dubai Mall in Downtown Dubai and is useful for withdrawals, deposits and selected self-service banking. Reviews specifically mention cash deposits, cheque deposits, cardless withdrawals and online banking setup, so it can cover more than a quick cash withdrawal. The strongest positive experiences are speed and hands-on guidance.
One customer completed a tap-and-withdraw transaction in less than a minute, while another said a cardless withdrawal took only minutes. Reviewers also describe cheque-deposit guidance and a transaction completed in under 10 minutes. Deposits are the main caution.
Several customers report the machine being offline, rejecting cash—especially 10-dirham bills—or leaving cash stuck without crediting the account. Cheques have also reportedly been retained or rejected, and one customer said the ATM did not issue a receipt for a large deposit. Keep proof of every transaction and check your account afterward.
It is still possible to have a smooth visit: some customers call deposits easy and say the machine works fine. However, check the machine’s status before committing cash or cheques, and leave time to follow up with the teller if anything is retained. One review also mentions a high conversion charge inside the mall.