Shoe advice
Staff helped a shopper choose shoes suited to gym and weightlifting sessions.
adidas Store
Al Barsha
The adidas Store in Al Barsha is a sportswear retailer for adidas footwear, clothing and accessories. Reviews make it a useful stop for choosing running or gym shoes with help on sizing, and for browsing a clean, well-organized collection; one shopper also reported a replacement pair within an hour after a sole fault.
Reputation Score
3.9
★★★★☆
264 ratings
Source: Google Maps
The Good Stuff
Quick exchange
A shoe with a failing sole was exchanged for a new pair within an hour.
Easy browsing
The store is described as spacious, clean and well-organized, with sportswear and running shoes on display.
Size help
Several shoppers said staff helped them find the right size quickly and made browsing easier.
Issue resolution
A shirt-label issue was resolved immediately without extra cost when the shopper returned.
T-shirt offers
One weekend visit found good offers on t-shirts, while prices were considered standard for the mall.
Tips for a Better Visit
Inspect shoes. Check the shoe box and both shoes before paying; one shopper found a damaged pair with loose thread at home.
Check clothing. Inspect a new t-shirt before leaving, especially around the neck, after one shopper found it dirty at home.
Call first?. Do not rely on a phone call for stock or product questions; reviews say calls may go unanswered.
Check offers. Look for t-shirt promotions while browsing; a weekend shopper reported good offers on them.
Ask about fit. For gym or weightlifting shoes, explain your activity and preferences so staff can help narrow the options.
Plan the visit
Practical details
Mall Of Emirates - 2nd Floor - near VOX Cinemas
Al Barsha First - Al Barsha, Dubai
| Mon | 10:00 AM – 10:00 PM |
| Tue | 10:00 AM – 10:00 PM |
| Wed | 10:00 AM – 10:00 PM |
| Thu | 10:00 AM – 10:00 PM |
| Fri | 10:00 AM – 12:00 AM |
| Sat | 10:00 AM – 12:00 AM |
| Sun | 10:00 AM – 12:00 AM |
Common Concerns
Phone silence
Multiple shoppers complained that the store did not answer calls for straightforward product enquiries.
Quality faults
Reviews report soles, stitching and other materials failing within periods ranging from 15 days to six months.
Poor inspection
A shopper discovered that a supposedly new t-shirt was dirty around the neck after taking it home.
Uneven service
Although many reviews praise the team, some shoppers reported feeling judged, dismissed or treated rudely.
Replacement dispute
One customer said a replacement pair also deteriorated after 15 days and a further replacement was not approved.
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The Bottom Line
The adidas Store in Al Barsha is a practical stop for adidas footwear, sportswear and accessories. Reviews specifically mention running shoes, gym and weightlifting shoes, t-shirts and jerseys, with staff often helping shoppers compare options and find the right size. The shop itself is described as spacious, clean and well-organized, so browsing should be fairly straightforward even when the mall is busy.
Customer service is the strongest theme, though it is not entirely consistent. Many shoppers describe patient, knowledgeable help, including assistance choosing shoes for weightlifting and a smooth resolution for a shirt-label problem. Another customer received a replacement shoe within an hour after the sole began coming off.
Those examples make the store worth considering when you want advice rather than a quick unattended browse. There are practical cautions. Phone calls reportedly go unanswered, so checking stock remotely may be difficult.
Inspect shoes and clothing before paying: reviews mention a damaged shoe in a new box, a dirty t-shirt, and several shoes developing sole, stitching or material problems within months—or, in one case, 15 days. Prices were described as standard for Mall of the Emirates, with good offers reported on t-shirts.