Fast replacements
Customers report DJI replacements completed overnight, within a day, or within two days for some warranty cases.
Advanced Media - Warehouse & Al Quoz Service Centre
Al Quoz
Advanced Media’s Warehouse & Al Quoz Service Centre in Al Quoz supplies photography and cinema equipment while handling repairs and warranty cases. Reviews particularly point to DJI replacements and detailed camera servicing, including lenses and professional cinema bodies.
Reputation Score
4.7
★★★★★
289 ratings
Source: Google Maps
The Good Stuff
Camera repairs
Repairs covered serious equipment problems, including damaged CP.2 lenses, a RED KOMODO SDI port and a RED sensor.
Clear updates
Several repair customers appreciated regular progress updates and explanations from inspection through collection.
Equipment range
A reviewer describes a wide range of equipment from different brands, including current photography and videography technology.
Usage guidance
The service team sometimes explains how to use and protect gear properly, useful when a repair follows accidental damage.
Sony expertise
Customers report successful servicing for Sony cameras, including the A7R III, FX3 and lenses.
Tips for a Better Visit
Check coverage. Ask the service centre to confirm warranty details and exclusions before making the trip or handing over damaged gear.
Confirm timeline. If you need equipment for travel or a project, ask for a realistic turnaround; one lens repair took two weeks.
Clarify charges. Before approving work, confirm whether the item may be sent abroad and whether any additional repair charge could apply.
Request guidance. When collecting repaired gear, ask for usage and care advice to help avoid repeat damage.
Plan the visit
Practical details
8th Street, Al Quoz Industrial 1 Next to Aramtec Al Qouz
Al Qouz Ind.first - Al Quoz, Dubai
| Mon | 10:00 AM – 7:00 PM |
| Tue | 10:00 AM – 7:00 PM |
| Wed | 10:00 AM – 7:00 PM |
| Thu | 10:00 AM – 7:00 PM |
| Fri | 10:00 AM – 4:30 PM |
| Sat | Closed |
| Sun | Closed |
Popular Mentions
DJI Osmo 360
A scratched DJI Osmo 360 was replaced overnight, with the customer charged only for a lens replacement.
DJI Mini 4K drone
A customer said this drone was diagnosed quickly, repaired on time and returned flying properly.
DJI Mic 3
A customer bought the DJI Mic 3 and appreciated guidance throughout the purchase process.
DJI Osmo Pocket 3
A DJI Osmo Pocket 3 with a yellowish screen issue was replaced on the spot without additional payment.
Common Concerns
Inconsistent follow-up
One customer said repeated calls produced no callback while a camera repair was delayed for a month.
Warranty uncertainty
A customer was told a camera had to be sent to China and that the warranty would not cover the repair.
Assessment concerns
One drone owner felt the warranty decision was made before the equipment was properly tested.
Higher prices
One reviewer found prices slightly higher than other shops, including for loyal customers.
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The Bottom Line
Advanced Media’s Warehouse & Al Quoz Service Centre in Al Quoz is useful for both buying production equipment and getting DJI, Sony and RED gear repaired. 2 lenses and RED cameras. The strongest pattern is speed on many DJI cases.
Customers describe a DJI drone replacement within a day, an Osmo Pocket replacement within two days, and an Osmo 360 unit resolved overnight before a US trip. Other repairs were also praised: a Sony A7R III came back fully functional, while a damaged RED sensor was replaced and a temporary replacement unit was offered. Communication is another reason people return.
Reviewers mention clear explanations, regular updates and help understanding how to connect or use DJI accessories. That said, the experience is not perfectly consistent. One camera customer reported a month-long delay, no follow-up and an unexpected extra charge after the item was sent to China.
Another felt a drone warranty was rejected before testing. Ask about coverage, possible overseas servicing, extra costs and the expected turnaround before leaving equipment. Prices were described as slightly higher than other shops, so comparing quotes may be worthwhile.