Original parts
Repairs have included original DJI parts, with the replaced components returned to the customer.
Aerosmart - Authorized DJI Enterprise Dealer- Drone Solutions | Camera | Drone Company in Dubai, UAE, GCC and African Region
Bur Dubai
Aerosmart is a drone shop in Bur Dubai and an authorised DJI Enterprise dealer, selling consumer and professional drones alongside repair support. Reviews make it especially worth considering for DJI repairs using original parts and for trying products such as the DJI Neo before buying.
Reputation Score
4.8
★★★★★
208 ratings
Source: Google Maps
The Good Stuff
Fast repairs
Several reviews describe same-day or next-day repairs, including a broken Mini 5 Pro completed in about six hours.
Remote service
Drone repairs can be handled remotely, with one customer sending and receiving a drone by Careem Bike and receiving regular updates.
Product testing
Customers can unpack and test a DJI Neo in person before deciding whether to buy it.
Purchase guidance
A review describes extended, detailed advice to help match a drone purchase to the customer's needs.
Stock availability
An international buyer reported fast delivery because the ordered products were already in stock.
Drone classes
The drone class was described as informative and easy to understand, making it useful for beginners.
Extra fixes
One customer was charged for two problems while two additional small issues were fixed at no extra cost.
Tips for a Better Visit
Confirm dispatch. For an international or approval-dependent order, confirm the handover to the courier rather than relying only on a tracking number.
Chase urgent repairs. If water damage is time-sensitive, ask when inspection and disassembly will happen and request regular progress updates.
Test before buying. Ask whether you can unpack and test a DJI Neo in person; one customer used this to experience it before purchase.
Ask about parts. When booking a repair, ask whether original DJI parts will be used and whether replaced components can be returned.
Check stock. Before placing an order, ask whether the exact product is already in stock, since availability was linked to fast delivery in one review.
Consider training. If you are new to drones, ask about a beginner-friendly class; one review found the session informative and easy to understand.
Plan the visit
Practical details
2nd Floor, Al Tayer Building - Office 203 - Al Rolla Rd
Bur Dubai, Dubai
| Mon | 9:00 AM – 6:00 PM |
| Tue | 9:00 AM – 6:00 PM |
| Wed | 9:00 AM – 6:00 PM |
| Thu | 9:00 AM – 6:00 PM |
| Fri | 9:00 AM – 6:00 PM |
| Sat | Closed |
| Sun | Closed |
Popular Mentions
DJI Agras T50 activation and operations
Aerosmart provided support with activating and operating the DJI Agras T50.
DJI Avata 2
The DJI Avata 2 was specifically mentioned in a review praising customer support.
DJI Mavic Mini 2 Combo
A buyer reported receiving product advice and a fair price when purchasing the DJI Mavic Mini 2 Combo.
Common Concerns
Shipping delays
One customer reported a long delay after sharing GACA approval, with a tracking number issued before the shipment was handed to the courier.
Repair follow-up
A water-damaged DJI Mic receiver reportedly received no contact for a week, and the customer had to chase for updates.
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The Bottom Line
Aerosmart is a Bur Dubai drone shop and authorised DJI Enterprise dealer serving both everyday DJI buyers and professional users. You can buy products such as the DJI Neo 2, DJI Avata 2, DJI Mavic Mini 2 Combo and larger enterprise models, while the business also handles repairs, training and product guidance. Repairs are the strongest theme in the reviews.
Customers describe original DJI parts, returned replaced components and quick turnarounds, including a Mini 5 Pro repaired in roughly six hours and other jobs completed the same or next day. Remote servicing is also possible: one customer sent and received a drone using Careem Bike and was kept updated. For beginners, a drone class was described as informative and easy to understand, and another customer was able to unpack and test a DJI Neo before buying.
The experience is not uniformly smooth. One international shipment was delayed after GACA approval, with tracking provided before the parcel was handed to the courier. A separate water-damage repair review reports no contact for a week and poor follow-up.
For urgent repairs or regulated shipments, confirm the inspection or dispatch milestone directly and keep chasing for updates rather than assuming the process is moving.