Repair quality
Customers describe accident repairs, paint work and mechanical work as high quality, with some cars returned looking new.
AG CARS Services LLC, Al Quoz
Al Quoz
AG CARS Services LLC in Al Quoz is a car repair and maintenance workshop, with customer reviews focused especially on insurance-related accident repairs, body work and paint. It is worth considering if you want help moving a claim through the repair process, though turnaround and follow-up experiences vary.
Reputation Score
4.1
★★★★☆
1,788 ratings
Source: Google Maps
The Good Stuff
Claim handling
Several reviews describe a smooth insurance process with limited paperwork and coordination handled from start to finish.
Repair updates
Some customers received regular progress messages, including daily updates while their cars were being repaired.
Quick completion
Reported turnaround times include three days for a minor accident and under six days after insurance approval.
Work warranty
One customer says the workshop provides a warranty on completed work, adding reassurance after repairs.
Spare car
A customer reported help arranging a spare car while their own vehicle was being serviced.
Tips for a Better Visit
Document condition. Photograph the car and confirm its check-in condition before handing it over, especially for accident repairs.
Clarify extras. Ask which proposed repairs relate to the original fault and request a clear explanation before approving additional work.
Allow approval time. For insurance work, separate approval time from workshop time; one review says repairs took under six days after approval.
Check parking. Allow extra time to locate the entrance while road works affect access to the parking area.
Confirm booking. For a car-wash appointment, confirm that your slot is being honoured; one customer waited while another car was taken first.
Plan the visit
Practical details
9 26th St
Al Qouz Ind.fourth - Al Quoz, Dubai
| Mon | 8:00 AM – 6:00 PM |
| Tue | 8:00 AM – 6:00 PM |
| Wed | 8:00 AM – 6:00 PM |
| Thu | 8:00 AM – 6:00 PM |
| Fri | 8:00 AM – 12:00 PM, 2:00 PM – 6:00 PM |
| Sat | 8:00 AM – 6:00 PM |
| Sun | Closed |
Popular Mentions
Body shop
Customers mention the body shop for accident-related repairs, including exterior damage and cosmetic work.
Car wash service
The Al Quoz centre handles booked car-wash appointments, although one review reported waiting and booking-order problems.
Insurance-related repairs
Insurance-related repairs are a recurring reason customers bring their vehicles to the workshop.
Common Concerns
Long delays
Some insurance repairs reportedly took weeks or a month, especially when customers did not repeatedly follow up.
Repair disputes
One customer said unrelated repairs were quoted at several thousand and were presented as necessary for passing the RTA test.
Finish issues
A customer reported collecting the car with new scratches and returning again after more scratches appeared.
Poor follow-up
Some reviews report unanswered calls, changing quotations and having to visit the garage repeatedly for updates.
Access problems
Road works have made the parking entrance difficult to find, according to one recent customer.
DXB
LOCAL
LOCAL
The Bottom Line
AG CARS Services LLC in Al Quoz is mainly used for car repair and maintenance, with many reviews centred on insurance-related accident work. Customers mention body shop repairs, mechanical work, paint and polishing, and car-wash appointments. Several people say their vehicles were returned looking new, with minor accident repairs completed in three days or broader repair and paint work finished in under six days after insurance approval.
The strongest pattern is hands-on communication during the repair. Reviews describe smooth claim paperwork, regular progress updates and cars delivered earlier than expected. A warranty on completed work is also mentioned in one review, and another customer said the team helped arrange a spare car during servicing.
The experience is not consistent, however. Other customers report repairs lasting two to four weeks or longer, unanswered calls, changing quotations and repeated visits needed to keep the job moving. There are also complaints about new scratches, damaged or missing parts and poor cleaning.
One review disputed a large list of additional repairs after the car passed its RTA test without them. Before handing over your vehicle, photograph its condition, clarify any extra work in writing and confirm the expected timeline. If you are visiting for a car wash, allow extra time and verify the appointment; parking access in Al Quoz may also be awkward during road works.