Trip Planning
Customers describe flights, hotels, tours, visas and transport being coordinated from booking through the journey.
Ajmal Makan Travel and Tourism
Business Bay
Ajmal Makan is a Business Bay travel agency arranging organised holidays, customised itineraries and Umrah packages. Reviews particularly highlight end-to-end trip planning, carefully selected hotels, transport coordination and frequent support while travellers are away.
Reputation Score
4.7
★★★★★
483 ratings
Source: Google Maps
The Good Stuff
Umrah Support
Umrah packages can include hotels, visas, transport, train tickets and itinerary planning, with follow-up during the trip.
Custom Packages
The agency adapted a package around one traveller’s needs and budget rather than only offering a fixed itinerary.
Hotel Choices
Reviews mention hotels chosen for strategic locations, cleanliness, views and the character of each destination.
Special Requests
For a Vietnam trip, the team requested halal food and rooms with beautiful views at every hotel.
Emergency Help
One Sri Lanka traveller said the local guide came immediately during a middle-of-the-night emergency.
Tips for a Better Visit
Confirm Hotels. Before paying, get the hotel name, room view and availability confirmed in writing; one Umrah booking changed after flights were booked.
Check Room View. If you pay for a specific view, verify it on arrival and report any mismatch immediately rather than waiting until the trip ends.
Ask Change Rules. Before booking flights, ask about the process and response times for cancellations or schedule changes.
Request Follow-Up. If regular reassurance matters, ask whether daily check-ins can be included; one traveller received them throughout an Umrah journey.
Discuss Budget. Share your budget and requirements early, as one customer received a customised package built around both.
Plan the visit
Practical details
The Metropolis Tower
Business Bay, Dubai
| Mon | 9:00 AM – 10:30 PM |
| Tue | 9:00 AM – 10:00 PM |
| Wed | 9:00 AM – 10:00 PM |
| Thu | 9:00 AM – 10:00 PM |
| Fri | 9:00 AM – 10:00 PM |
| Sat | 9:00 AM – 10:00 PM |
| Sun | 9:00 AM – 10:00 PM |
Popular Mentions
trip to Azerbaijan
Azerbaijan trips are mentioned as organised experiences with coordinated transport and sightseeing.
full package
A reviewer specifically recommended selecting a full package after receiving a customised itinerary and follow-up during and after the trip.
Common Concerns
Hotel Changes
One Umrah booking reportedly changed hotels after payment because the promised property was unavailable, leaving no cancellation option.
Room Mismatch
A customer paid for a Haram-view room but received a city view and said messages went unanswered until the trip ended.
Flight Changes
One traveller was disappointed by the response time when trying to cancel and rebook a flight schedule.
Russia Complaint
One recent review described a Russia trip as the worst experience and said the service was not professional.
DXB
LOCAL
LOCAL
The Bottom Line
Ajmal Makan Travel and Tourism is a Business Bay agency for organised holidays and religious travel. You can book an Umrah package covering items such as visas, hotels, flights, ground transport and even train tickets, or arrange destination trips to places including Vietnam, Azerbaijan, Sri Lanka and Malaysia. The strongest pattern in the reviews is hands-on coordination rather than simply issuing tickets.
Travellers often mention quick replies and follow-up while they are abroad. One Vietnam customer said the agency handled visas, transport and logistics, checked in every day, chose clean hotels near attractions and requested halal food and good views. An Umrah traveller similarly had hotels, transport and itinerary confirmed within 24–48 hours.
Custom planning is another useful feature: a reviewer said the team shaped a package around specific needs and a budget. There are important checks to make before paying. Reviews include complaints about an Umrah hotel being changed after flights were booked, a promised Haram view becoming a city view, and slow handling of a flight-change request.
Confirm hotel availability, room views, cancellation terms and flight-change procedures in writing. Experiences are not uniformly positive either; one Russia review was sharply critical, so destination-specific details deserve extra attention.