Bed Bugs
A customer reported a thorough inspection, clear treatment explanation and noticeable improvement after bed bug treatment.
Akkad Pest Control Service
Al Satwa
Akkad Pest Control Service in Al Satwa handles home and office pest problems, with reviews specifically mentioning bed bug treatment, cockroach control and termite work. Some customers praise clear explanations, polite technicians and thorough inspections, but booking reliability and follow-up warranty service are recurring concerns.
Reputation Score
3.6
★★★★☆
668 ratings
Source: Google Maps
The Good Stuff
Clear Explanations
Several positive reviews describe technicians explaining the treatment process and prevention advice patiently and clearly.
Thorough Inspection
One bed bug inspection was described as very thorough and free of charge, with the reviewer told the apartment was clean.
Termite Help
A villa owner praised the termite team and the explanation of the treatment procedure.
Home Care
One review says the team took care around the home and considered safety for family members and dogs.
Tips for a Better Visit
Confirm Scope. Before the technician arrives, confirm in writing exactly which floors and areas the quoted price covers; one villa booking was disputed on arrival.
Call Booking. Do not rely only on a WhatsApp confirmation; call to verify that the appointment is in the live schedule.
Warranty Details. Ask how warranty follow-ups are booked and what response time applies, since several customers struggled to obtain the promised revisit.
Treatment Method. If gel has not worked for an active cockroach infestation, ask whether fogging and spray is more suitable than repeating gel alone.
Protect Devices. Cover sensitive equipment before spraying and clarify responsibility for accidental damage; one customer said spray damaged a gas detector.
Allow Buffer. Leave extra time around the appointment and get updates before waiting at home, as late arrivals and cancellations are repeatedly reported.
Plan the visit
Practical details
114
Al Satwa, Dubai
| Mon | 12:00 AM – 12:00 PM |
| Tue | 12:00 AM – 12:00 PM |
| Wed | 12:00 AM – 12:00 PM |
| Thu | 12:00 AM – 12:00 PM |
| Fri | 12:00 AM – 12:00 PM |
| Sat | 12:00 AM – 12:00 PM |
| Sun | 12:00 AM – 12:00 PM |
Popular Mentions
cockroach issue
A customer described using Akkad for a cockroach issue and seeing a big reduction within a few days, alongside prevention advice.
Fogging + Spray
The company’s response to an active infestation recommended Fogging + Spray when gel alone had not been effective.
Common Concerns
Missed Visits
Repeated reviews report confirmed appointments being cancelled or missed, sometimes after customers emptied kitchens or rearranged plans.
Weak Follow-Up
Customers frequently say warranty or second treatments were difficult to schedule, with some receiving no response after the first visit.
Treatment Results
Some cockroach reviews report little improvement or increased activity after spraying or gel treatment.
Late Arrival
Reported delays include a technician arriving 1.5 hours late and another appointment where customers waited three hours.
Booking Confusion
One customer received a WhatsApp confirmation, then was told the chat was only an AI system and the appointment was not honoured.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
AED 500+ extra
full villa treated
“After arriving, he suddenly told me that the price only covered the **ground floor** and that I would need to pay **AED 500+ extra** if I wanted the full villa treated”Google review · July 2026
DXB
LOCAL
LOCAL
The Bottom Line
Akkad Pest Control Service in Al Satwa is used for residential and office pest treatment, including bed bug treatment, cockroach control and termite work. The strongest positive reviews describe technicians who inspect carefully, explain the process clearly and treat homes respectfully. One bed bug customer noticed a big improvement, while another received a thorough, free apartment inspection and was told the property was clean.
The experience is not consistent. Several customers report cockroaches remaining or increasing after spray or gel treatment, and some say the promised second visit or six-month warranty was difficult to obtain. Appointment reliability is the biggest practical concern: reviews describe missed bookings, last-minute cancellations, long waits and poor communication.
One WhatsApp-confirmed appointment was later dismissed as an AI-generated booking, while another villa customer says the quoted scope changed from the full villa to the ground floor on arrival. If you book, confirm the treated areas, price and warranty process in writing, then call to verify the appointment is genuinely scheduled. Ask what method is appropriate if gel has failed, and protect sensitive devices before spraying.
50 for a quoted full-villa service and AED 315 including VAT for fogging and spray; confirm current terms before paying.