Clear guidance
Several visitors say staff explained legal and administrative processes step by step, making difficult cases easier to navigate.
Al Rashidiya
Al Adheed – Al Rashidiya is a Dubai Courts-authorized service center for judicial and government transactions. Visitors use it for tasks such as filing a civil court case or requesting a birth certificate, with reviews often highlighting clear, patient in-person guidance—though waiting times and follow-up can vary.
Source: Google Maps
Several visitors say staff explained legal and administrative processes step by step, making difficult cases easier to navigate.
One review reports that a case was opened in just one day, useful when a straightforward filing needs quick handling.
Customers describe staff spending substantial time pinpointing issues, including an IBAN problem that was corrected and resubmitted.
One recent visit specifically praised the center’s arrangement, cleanliness and quick workflow.
A reviewer said practical solutions were found for a difficult civil matter, with guidance and prompt action throughout.
A customer appreciated discreet assistance, saying their information was kept private while the process was explained clearly.
Confirm fees. Ask for a written fee breakdown before typing or payment; one reviewer was first told a case would cost 400–500 AED.
Check documents. Review names and details carefully before accepting documents, since one case involved repeated errors in a court order.
Track hearings. Confirm hearing dates and case updates directly rather than relying only on callbacks; a reviewer said they were not informed of a first hearing.
Allow time. Build in a generous time buffer or try a quieter period, as one visitor waited from 2:20 until 4:12 for a token call.
Verify online help. If you choose remote assistance, confirm that the channel and meeting are actually available before depending on them.
Keep records. Save payment links, messages and submission details so you can follow up clearly if a case stalls or a fee is disputed.
Plan the visit
| Mon | 8:00 AM – 7:00 PM |
| Tue | 8:00 AM – 7:00 PM |
| Wed | 8:00 AM – 7:00 PM |
| Thu | 8:00 AM – 7:00 PM |
| Fri | 8:00 AM – 12:00 PM |
| Sat | Closed |
| Sun | Closed |
A customer specifically visited for help with a birth certificate request for their son.
Customers mention submitting and following up on execution cases, although one review reports a lengthy delay.
One reviewer came to file a divorce case involving domestic violence and child custody.
Waiting can exceed an hour, with one visitor reporting an unclear queue and poorly trained reception handling.
One execution case reportedly took nearly a month to submit and was later closed when the fee was not processed.
A prolonged complaint described repeated mistakes in a court order, including errors in both the child’s name and the father’s surname.
Reviews describe unanswered calls and messages, repeated visits for updates and online meetings where nobody joined.
One customer reported being quoted one amount, then receiving a much higher payment link and an additional transfer fee.
These are customer-reported mentions, not a current price list. Prices may have changed.
payment
“After the whole typing was done they sent me a link with a payment of 1400dhs! They lied to me straight in my face”Google review · October 2025
transfer
“And I have to pay another 250 dhs for the transfer! No one responds on WhatsApp numbers they gave me”Google review · October 2025
The Bottom Line
Al Adheed – Al Rashidiya is a Dubai Courts-authorized service center for judicial transactions and government services. Customers mention using it to file a civil court case, request a birth certificate, submit an execution case and handle divorce-related court matters. The strongest reviews describe patient, step-by-step explanations and staff who take time to untangle complicated problems.
In-person help is the clearest strength. Visitors have praised the organized, clean setting, quick handling on some transactions and support that made stressful legal processes feel manageable. One customer said a case was opened in a single day, while another described more than an hour spent resolving an IBAN issue.
The experience is not consistently smooth. Several reviews report waits of more than an hour, unclear token flow and counters operating slowly. More serious complaints involve unanswered messages, missed online meetings, delayed execution filings, inconsistent fee information and repeated mistakes in court documents.
One reviewer said a case was closed after the execution fee was not processed in time. Before paying, confirm the exact service, court department, fees and next deadline in writing. If using remote support, verify that someone will attend and follow up; one review says advertised remote services were not accessible in practice.