Medicine guidance
Pharmacists explain medicines patiently, including timings and answers to follow-up questions.
Al Ain Pharmacy - Damac Mall Branch / صيدلية العين - فرع داماك مول
Damac Hills
In Damac Hills, Al Ain Pharmacy is a practical stop for medicines, supplements and everyday healthcare needs. Reviews highlight careful medicine guidance, help with insurance prescriptions and a delivery service that can source hard-to-find items, including a supplement or baby formula.
Reputation Score
4.9
★★★★★
192 ratings
Source: Google Maps
The Good Stuff
Hard-to-find items
The team has sourced unavailable medication, a supplement and baby formula when customers struggled to find them elsewhere.
Insurance help
Customers report support arranging insurance medicine and working through insurance issues.
Fast delivery
Several reviews describe quick delivery, including medication arriving earlier than expected and home delivery.
Skincare advice
Customers received helpful support choosing products from the La Roche Posay skincare range.
Product selection
A review describes a good selection, with the pharmacy carrying almost everything needed for routine purchases.
Tips for a Better Visit
Ask alternatives. If your medicine is unavailable, ask whether an alternative can be sourced; one customer received updates and the medication on time.
Use delivery. Consider delivery for supplements or medicines: one hard-to-find supplement was sourced and delivered the next day.
Bring insurance details. If using insurance, ask the pharmacy to help resolve approval or arrangement issues before leaving.
Ask timings. For a new medicine, ask for clear instructions on timing; a customer said the team explained this in detail.
Plan the visit
Practical details
Hessa St
Al Hebiah Third - DAMAC Hills, Dubai
| Mon | 10:00 AM – 10:00 PM |
| Tue | 10:00 AM – 10:00 PM |
| Wed | 10:00 AM – 10:00 PM |
| Thu | 10:00 AM – 10:00 PM |
| Fri | 10:00 AM – 12:00 AM |
| Sat | 10:00 AM – 12:00 AM |
| Sun | 10:00 AM – 10:00 PM |
Common Concerns
Communication issue
One customer reported aggressive communication and repeated misunderstandings during a visit after an accident.
DXB
LOCAL
LOCAL
The Bottom Line
Al Ain Pharmacy at Damac Mall in Damac Hills is a useful choice when you need more than a quick transaction. Customers describe getting medicine explained clearly, including timing instructions, and receiving help with insurance-related medicine requests. That makes it worth considering for prescriptions or treatments where you want a little guidance before leaving.
The pharmacy has also proved useful for harder-to-find items. One customer needed an unavailable medication and received help finding alternatives, with status updates until it arrived. Another found a supplement that was unavailable elsewhere and had it sourced and delivered the next day.
A separate review says the team helped secure baby formula that was difficult to find in the market. Support with the La Roche Posay skincare range is mentioned too. Delivery is a recurring strength: reviews describe quick responses, fast arrival and free home delivery on some orders.
Customers also mention good prices, although no specific amounts are provided. Most feedback describes a courteous, knowledgeable and responsive team, but one customer reported aggressive communication and misunderstandings while seeking help after an accident. If your medicine is unavailable or insurance is complicated, ask directly about alternatives, sourcing and next steps.