Independent Cancellation
Customers reported completing visa cancellation without their company’s involvement.
Al Amer Main Branch
Bur Dubai
Al Amer Main Branch is an immigration and naturalization service in Bur Dubai, handling paperwork such as visa cancellation and overstay-related applications. Reviews highlight self visa cancellation without company involvement and an exit pass reportedly issued within an hour, alongside helpful step-by-step guidance.
Reputation Score
4.5
★★★★★
122 ratings
Source: Google Maps
The Good Stuff
Fast Cancellations
One customer said both labor and immigration cancellation were completed in a remarkably short time.
Quick Exit Pass
An amnesty-related review says the centre issued an exit pass within one hour.
Lost Passport Help
A customer reported receiving a lost passport certificate on the same day.
Absconding Removal
A review says an absconding issue was resolved within one day.
Clear Guidance
Customers describe staff explaining cancellation, overstay fines and required paperwork in detail.
Tips for a Better Visit
Confirm Fees. Before submitting a fine-reduction application, ask for the full charge and a clear fee breakdown in writing.
Track Documents. If your status changes to additional documents required, confirm that the documents were attached and keep following up.
Allow Time. Build in extra time for processing: one review specifically reported a long wait before the application outcome.
Ask Questions. Ask the agent to explain the cancellation requirements and overstay-fine reduction process before you proceed.
Check Options. If your company is not cooperating, ask whether your cancellation can be handled without company involvement.
Plan the visit
Practical details
Khalid Bin Al Waleed Rd
Al Hamriya, Dubai
| Mon | 10:00 AM – 8:00 PM |
| Tue | 10:00 AM – 8:00 PM |
| Wed | 10:00 AM – 8:00 PM |
| Thu | 10:00 AM – 8:00 PM |
| Fri | 3:00 PM – 8:00 PM |
| Sat | 10:00 AM – 8:00 PM |
| Sun | Closed |
Popular Mentions
self visa cancellation
The centre helped one customer complete self visa cancellation without involving their company.
family visa
A customer specifically mentioned getting help with a family visa.
Common Concerns
Processing Delays
One customer reported waiting 15 days before being told the application was rejected, with no refund.
Unanswered Follow-up
A fine-reduction application reportedly remained stuck on additional documents required for over a month without replies.
Fee Dispute
One customer said an application fee of 280 was charged as 550.
Reception Service
Two reviews criticised reception staff for being unresponsive or impolite, particularly during an evening visit.
DXB
LOCAL
LOCAL
The Bottom Line
Al Amer Main Branch in Bur Dubai handles immigration and labour paperwork, with reviews concentrating on visa cancellation. Customers describe completing self visa cancellation without company involvement, and one review says the centre handled both labour and immigration cancellation in a remarkably short time. The business also deals with overstay-fine reduction, family visa work, absconding removal and lost-passport documentation.
There are some useful speed examples. An amnesty-related review says an exit pass was issued within one hour, while another customer received a lost passport certificate the same day. An absconding-removal case was reportedly solved within one day.
These are individual experiences rather than guaranteed turnaround times, but they show the range of problems visitors bring to the counter. Service quality appears uneven. Several customers praise patient explanations and helpful guidance, yet one fine-reduction application reportedly stayed at “additional documents required” for more than a month without replies.
Another review describes a 15-day wait followed by rejection and no refund, while a separate complaint says a 280 application fee became a 550 charge. Reception also drew criticism for poor responsiveness, especially during an evening visit. Confirm the total fee, required documents and follow-up process before submitting anything.