Helpful service
Customers describe staff as polite and helpful, including patient assistance with salary-card problems and company account setup.
Al Ansari Exchange, Al Barsha Main Branch
Al Barsha
Al Ansari Exchange in Al Barsha handles everyday currency exchange and international money transfers, with reviews also mentioning travel cards and salary-card support. Customers often appreciate the polite, helpful service, though document checks and transaction follow-up can make some visits slower than expected.
Reputation Score
4.1
★★★★☆
236 ratings
Source: Google Maps
The Good Stuff
Currency rates
One customer visiting for currency exchange said the branch gave them the best rate and good service.
Remittance support
A customer sending a monthly remittance to the Philippines said the staff assisted them very well.
Travel cards
The branch handles travel-card purchases; one customer said the counter service was kind and effective.
Late visits
A teller completed a transaction carefully and efficiently just before closing, when others were reluctant to assist.
Tips for a Better Visit
Check documents. Before a salary transfer or remittance, ask for the complete document list so you do not need a second visit.
Confirm fees. Ask about cancellation and refund deductions before submitting an online transfer; one rejected transaction incurred a stated fee.
Track remittances. Keep your receipt and follow up if the recipient has not received the money, since one customer reported no proactive update.
Allow extra time. Build in time for counter service or use of the machine, especially for COD deposits, which one rider said took longer.
Bring copies. Bring the requested identification and document copies where possible; one customer needed help after forgetting a Visa copy.
Plan the visit
Practical details
DXB - Ground Floor, Al Ansari Business Center
Al Barsha First - Al Barsha, Dubai
| Mon | 8:00 AM – 12:00 AM |
| Tue | 8:00 AM – 12:00 AM |
| Wed | 8:00 AM – 12:00 AM |
| Thu | 8:00 AM – 12:00 AM |
| Fri | 8:00 AM – 12:00 AM |
| Sat | 8:00 AM – 12:00 AM |
| Sun | 8:00 AM – 12:00 AM |
Common Concerns
Transaction delays
One customer said a money transfer was held after being described as bank-rejected, with no clear solution from the branch.
Poor updates
A remittance customer said they received no call or update until they followed up, and the money arrived late.
Document issues
Reviews describe incomplete document guidance, including a salary-transfer visit that required a second trip for more paperwork.
Limited counters
The branch has been criticised for having few available tellers, with one rider directed to a machine for a COD deposit.
Service inconsistency
Several reviews praise individual staff, but others report rude or unprofessional communication during transfers and account-related requests.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
AED 200
REMITTANCE STATEMENT
“I have requested REMITTANCE STATEMENT and I have paid AED 200 for this with a 5% VAT”Google review · July 2019
DXB
LOCAL
LOCAL
The Bottom Line
Al Ansari Exchange’s Al Barsha branch is a practical stop for currency exchange and international money transfers. Reviews also mention monthly remittances to the Philippines, travel-card purchases, salary-card help and company account setup, so it is used for more than a quick currency conversion. One customer specifically reported receiving a strong exchange rate.
The people at the counter can make a real difference. Many reviews describe polite, accommodating help, including patient support with a salary-card problem and careful service just before closing. That said, the experience is not consistently smooth.
Other customers reported rude communication, incomplete guidance about required documents and long waits, while one rider was told to use a machine for a COD deposit even though the counters appeared free. For transfers, keep your paperwork and transaction details close, ask exactly which documents are required, and confirm cancellation or refund charges before proceeding. A rejected online transfer was returned with a 23-dirham cancellation fee, while another customer said a delayed remittance arrived late and required follow-up.
If timing matters, allow extra room rather than treating this as a guaranteed quick stop.