Useful services
Reviews mention remittances, currency exchange, salary withdrawals, bank deposits and National Bonds redemption.
Al Ansari Exchange, Al Barsha Mall Branch
Al Barsha
Al Ansari Exchange at Al Barsha Mall is a money transfer and currency exchange branch where customers also report handling salary withdrawals, bank deposits and remittances. It is worth considering for accessible mall-based transactions, though service speed and staff helpfulness appear inconsistent.
Reputation Score
3.4
★★★☆☆
116 ratings
Source: Google Maps
The Good Stuff
Mall access
The branch is on the ground floor of Al Barsha Mall and can be reached easily from the mall parking.
Helpful staff
Several reviews describe polite, patient and helpful service, including assistance with resolving a failed app transaction.
Fair rates
One customer reported receiving a fair exchange rate, clean notes and courteous service.
Quick visits
Some customers report fast, efficient transactions and a branch that was not too crowded.
Tips for a Better Visit
Allow time. Build in extra time rather than expecting a ten-minute transaction; one review reported waiting over two hours.
Check limits. Ask about your monthly transfer limit before sending money, as one customer learned about the limit only when collecting a refund.
Confirm documents. For corporate accounts or family transfers, confirm the required documents in advance to avoid repeat visits and changing requirements.
Check rates. For a larger currency exchange, call ahead to check the rate for your amount before visiting.
Use parking. The ground-floor branch is accessible from Al Barsha Mall parking, which may make a quick visit easier.
Plan the visit
Practical details
Al Barsha Mall - Al Barsha 2 Street
Al Barsha Second - Al Barsha, Dubai
| Mon | 8:00 AM – 12:00 AM |
| Tue | 8:00 AM – 12:00 AM |
| Wed | 8:00 AM – 12:00 AM |
| Thu | 8:00 AM – 12:00 AM |
| Fri | 8:00 AM – 12:00 AM |
| Sat | 8:00 AM – 12:00 AM |
| Sun | 8:00 AM – 12:00 AM |
Popular Mentions
Send money to your home country
International remittance to a home country is one of the services customers mention using here.
WPS account
A review mentions visiting to open a WPS account for an employee's salary.
Common Concerns
Long waits
Customers report waiting from 30 minutes to more than two hours, with one transaction described as taking over an hour.
Uneven service
Reviews range from friendly assistance to complaints about aggressive, rude or uncooperative treatment.
Queue issues
One customer waited over 30 minutes while another person outside the queue was served first.
Policy clarity
Customers have reported unexpected document requests, unclear transfer limits and deductions during refunds.
Coin refusal
A customer said the branch refused to exchange coins into notes.
DXB
LOCAL
LOCAL
The Bottom Line
Al Ansari Exchange at Al Barsha Mall handles more than straightforward cash exchange. Reviews mention sending money home, withdrawing a salary, depositing into a bank account and redeeming National Bonds. Its ground-floor mall location, with access from the parking area, is convenient when you are already in Al Barsha Mall.
The strongest experiences are specific: customers have described helpful explanations, patient support with a failed app transaction, fair exchange rates, clean notes and fast service. A few reviews also found the branch not too crowded. That makes it a potentially useful stop for a routine remittance or exchange when the visit goes smoothly.
The main caution is inconsistency. Other customers report waiting 30 minutes, an hour or even more than two hours, while one queue complaint said a person outside the line was served first. There are also repeated complaints about rude or aggressive interactions, unclear procedures and document requirements.
Before sending money, ask about transfer limits and required paperwork; one customer said a limit was disclosed only when collecting a refund, while a corporate-account customer made four visits after receiving changing document requests. Calling ahead for the exchange rate is also sensible, especially for a larger amount.