Helpful service
Customers often describe the team as friendly and supportive, including assistance with urgent or document-heavy transactions.
Al Ansari Exchange, Carrefour Barsha Heights Branch
Barsha Heights
Al Ansari Exchange at Carrefour Barsha Heights Branch is a money transfer service where you can send remittances, exchange currency and handle selected administrative services. Reviews point to quick, helpful assistance for routine transactions, with late opening useful when you need an exchange counter at night.
Reputation Score
4.2
★★★★☆
146 ratings
Source: Google Maps
The Good Stuff
Late opening
The branch stays open late, giving you a place to exchange money at night when other options may be closed.
Smooth transfers
A kiosk employee helped a customer understand the machines, making a money transfer easier to complete.
Document support
One customer said staff made several calls to verify documents and move the process along.
Good rate
A customer who exchanged money with family said the branch matched the rate they requested.
Five counters
The branch has five cash counters, although queues can still form during busy periods.
Tips for a Better Visit
Compare rates. Ask for the full exchange rate and fee before proceeding; one customer found both less favourable than elsewhere.
Bring documents. For collection or verification, bring the requested sender and supporting documents to avoid the kind of delay reported here.
Visit off-peak. Try office hours or a quieter period if possible; the branch has five counters but can become crowded.
Check details. Double-check account numbers and member information before paying, since one review describes a wrong account digit and another a rejected payment.
Use the kiosk. If you are transferring money, ask for help with the kiosk machines; a customer found the guidance made the process hassle-free.
Expect verification. Allow extra time when a transaction or document needs head-office confirmation rather than assuming it will be immediate.
Plan the visit
Practical details
Jebel Ali Race Course Rd - First Al Khail St
Al Thanyah First - Barsha Heights, Dubai
| Mon | 8:00 AM – 12:00 AM |
| Tue | 8:00 AM – 12:00 AM |
| Wed | 8:00 AM – 12:00 AM |
| Thu | 8:00 AM – 12:00 AM |
| Fri | 8:00 AM – 12:00 AM |
| Sat | 8:00 AM – 12:00 AM |
| Sun | 8:00 AM – 12:00 AM |
Popular Mentions
transferring money
The branch has kiosk machines that customers use for transferring money, with staff guidance available.
ILOE insurance
One customer visited to subscribe to ILOE insurance as part of an Emirates ID process.
AECB report
The branch was mentioned as helping a customer obtain an AECB report.
WPS account opening
A customer received information and guidance regarding WPS account opening.
corperate transaction
A regular customer said they use the branch for company-related transactions as well as personal ones.
Common Concerns
Rate concerns
One review says the exchange rate was worse than at other exchange offices and that an additional fee was charged.
Communication issues
A customer reported difficulty communicating because some staff had limited English.
Document delays
A money collection that usually took 5–10 minutes reportedly took 30 minutes after extra documents and calls were requested.
System failures
A review describes rejected payment transactions, partial refunds and repeated trips caused by system problems.
Identity concern
One customer was uncomfortable being asked to remove a cap and eyeglasses during identity confirmation.
DXB
LOCAL
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The Bottom Line
Al Ansari Exchange at Carrefour Barsha Heights Branch handles everyday money exchange and remittances, with the business also describing online transfers through its mobile app. Reviews specifically mention transferring money through the kiosk, collecting funds, changing currency and managing corporate transactions. It is a practical branch when you need an exchange counter late at night, and one older review notes five cash counters.
Service is often described as friendly and efficient. Customers have received help with kiosk use, document verification, WPS account opening, an AECB report and urgent money collection. One customer exchanging money with family said the requested rate was matched, while another appreciated staff keeping them updated while a sender corrected a misspelled name.
There are worthwhile cautions. A review reports a poorer exchange rate than other exchange offices plus an extra fee, so ask for the final rate and charges first. Communication may be difficult in some interactions, and document checks have occasionally turned a usual 5–10-minute collection into a 30-minute wait.
Double-check account details and eligibility information before paying: reviews describe a missing account zero, rejected payments and repeated visits for refunds. For a busy branch, visiting outside peak periods may save time.