Quick transfers
Several customers describe money transfers being completed within minutes, with one saying the queue moved quickly.
Al Ansari Exchange, Central Mall Bur Dubai Branch
Bur Dubai
Al Ansari Exchange in Bur Dubai handles everyday money exchange and remittances, with reviews often pointing to quick, smooth transactions. It is worth considering when you need an international transfer or currency exchange and want staff to explain the process clearly.
Reputation Score
4.4
★★★★☆
116 ratings
Source: Google Maps
The Good Stuff
Clear guidance
Staff have helped customers understand international remittance procedures and explained the steps calmly.
Fast exchange
One customer reported the entire money-exchange process took just two to three minutes.
Helpful service
Reviews include examples of staff solving customer problems effectively and understanding requirements.
Exchange rates
A repeat visitor said the branch provided the best rates and services during multiple visits.
Tips for a Better Visit
Check documents. Before sending money, ask whether the recipient needs an Aadhaar card; one transfer was held for three days when this was missed.
Check details. Confirm the destination account before paying, and read any cancellation form fully before signing.
Compare rates. If topping up a Travel Card, compare the offered rate with other exchanges before committing.
Ask questions. Ask for a clear explanation of the remittance process and requirements before the transaction is submitted.
Allow time. Although some transfers are completed in minutes, document issues can create delays, so check requirements before visiting.
Plan the visit
Practical details
Central Mall - Shop No. G13 - Khalid Bin Al Waleed Rd
Al Hamriya, Dubai
| Mon | 8:00 AM – 11:30 PM |
| Tue | 8:00 AM – 11:30 PM |
| Wed | 8:00 AM – 11:30 PM |
| Thu | 8:00 AM – 11:30 PM |
| Fri | 8:00 AM – 11:30 PM |
| Sat | 8:00 AM – 11:30 PM |
| Sun | 8:30 AM – 11:30 PM |
Common Concerns
Uneven service
Some customers report rude or dismissive treatment, including staff ignoring questions or scolding customers.
Repeat ID checks
One repeat customer said staff repeatedly requested an Emirates ID despite completing a transaction there the previous month.
Missing documents
A remittance was held for three days after the customer learned that the recipient’s Aadhaar card was required.
Travel Card rates
One customer felt Travel Card top-ups received poorer rates because cardholders could not use another exchange.
DXB
LOCAL
LOCAL
The Bottom Line
Al Ansari Exchange’s Central Mall branch in Bur Dubai is mainly useful for money exchange and sending remittances. Customers describe international money transfers being completed in a few minutes, while others value staff who explain the requirements clearly when an international remittance is confusing. A money-exchange visit was also reported to take only two to three minutes.
The experience is not completely consistent. Many reviews praise friendly, supportive service, but several customers describe rude replies, ignored questions or dismissive behaviour. One repeat visitor said they were asked for an Emirates ID again despite having completed a transaction there the previous month.
That matters more here than at a simple currency counter, because unclear guidance can delay a transfer. Check the recipient’s documentation before submitting money. One customer said a transfer was held for three days because the need for the recipient’s Aadhaar card had not been mentioned.
If you are topping up a Travel Card, compare the exchange rate elsewhere first; a reviewer felt cardholders received weaker rates because they could not use another exchange. For any cancellation or account correction, verify the destination account and read the paperwork before signing.