Quick transactions
Several customers describe exchange and transfer transactions as quick, smooth, and efficient.
Al Ansari Exchange, City Centre Me’aisem Branch
City Centre Meaisem
Al Ansari Exchange at City Centre Meaisem is a money transfer service where you can send funds, exchange currency, or get help with account-related requests such as WPS registration. Reviews often describe transactions as quick and staff as patient, though rates, fees, and transfer accuracy deserve checking.
Reputation Score
4.1
★★★★☆
119 ratings
Source: Google Maps
The Good Stuff
Clear guidance
Staff have helped customers understand the app and resolve questions patiently at the counter.
WPS support
Reviews mention helpful assistance with WPS registration, updates, and problem-solving.
Organised branch
One regular visitor found the busy branch organised and well run.
Rate support
A review says staff communicated with management to try to secure a better exchange rate than the board display.
Tips for a Better Visit
Check receipt. Before leaving, verify the recipient name and account number on the receipt to avoid a reported transfer delay.
Confirm fees. Ask for the full fee and the exact amount the recipient will receive, especially when using the app.
Compare rates. Compare the displayed rate and transfer charge with other exchanges before sending; one review found a sizeable AED-to-IDR gap.
Allow time. If your transfer is urgent, confirm the expected arrival time first; reviews report delays beyond the promised window.
Check ID. For collections, confirm acceptable identification in advance because one customer was refused service without an Emirates ID.
Plan the visit
Practical details
Unit No. G011, Ground Floor, City Centre Me’aisem, Me’aisem 1
Me'aisem First - City Centre Meaisem, Dubai
| Mon | 9:00 AM – 12:00 AM |
| Tue | 9:00 AM – 12:00 AM |
| Wed | 9:00 AM – 12:00 AM |
| Thu | 9:00 AM – 12:00 AM |
| Fri | 9:00 AM – 12:00 AM |
| Sat | 9:00 AM – 12:00 AM |
| Sun | 9:00 AM – 12:00 AM |
Popular Mentions
money exchange
Customers use the branch for currency exchange and often describe the process as quick.
Al Ansari app
The app is mentioned for sending money, though one review raised questions about fees and the recipient payout.
bank transfer
Bank transfers are used by customers, but reviews include reports of delayed receipt.
Common Concerns
Higher fees
One customer reported a lower AED-to-IDR rate and a higher transfer charge than competing exchanges.
Transfer delays
Reviews report transfers taking several hours, the next day, or even three days instead of the expected time.
Detail errors
A missing recipient account detail on a receipt reportedly delayed an Indonesian bank transfer until the next day.
Uneven service
Alongside many positive reviews, some customers describe rude or unfriendly communication at the branch.
ID uncertainty
A customer reported being refused a collection without an Emirates ID after previously sending funds there with a passport and visit visa.
DXB
LOCAL
LOCAL
The Bottom Line
Al Ansari Exchange at City Centre Meaisem handles everyday currency exchange and money transfers, with reviews also mentioning the Al Ansari app and WPS assistance. The strongest pattern is efficient counter service: customers describe transactions as quick and smooth, while others appreciated clear app explanations, help with WPS, and patient support for complicated calculations or account updates. The experience is not completely consistent.
Several reviews raise concerns about exchange rates and charges. 25, compared with a better rate and lower charge elsewhere on the same date. That is a useful reminder to compare the final payout, not just the headline rate.
Transfer timing and accuracy are worth checking carefully. Reviews describe money arriving after several hours, the next day, or even three days later, and one missing account detail reportedly delayed a transfer. Check every recipient detail on the receipt before leaving and ask when the funds should arrive.
For collections, confirm identification requirements first; one reviewer reported being refused without an Emirates ID. Staff feedback is mostly warm, but a minority describe rude or ineffective communication.