Quick transfers
Several customers describe money transfers as fast, reliable and completed without unnecessary hassle.
Al Ansari Exchange, Dubai Silicon Oasis Branch
Dubai Silicon Oasis
Al Ansari Exchange in Dubai Silicon Oasis handles everyday currency exchange and money transfers, with customers also using staff help for the mobile application. Reviews often describe transactions as quick and smooth, though rate checks, queue handling and peak-time parking deserve a little attention.
Reputation Score
4.5
★★★★★
328 ratings
Source: Google Maps
The Good Stuff
Rate guidance
A customer said the representative clearly explained current exchange rates and completed the transaction quickly and accurately.
App help
Staff have helped customers learn how to use the mobile application for their transactions.
Repeat service
One customer has used this branch for seven years and still describes its service as fast and reliable.
Name correction
A customer received help resolving a spelling issue in a recipient's name.
Tips for a Better Visit
Check rates. Compare the branch quote with the company website before confirming; one customer reported a 10% difference.
Avoid afternoons. If you are driving, try another time of day because a review specifically warns that afternoon parking can be difficult.
Check names. Before leaving, verify the recipient's name carefully, especially after one customer reported two spelling mistakes.
Use app help. If the mobile process is unfamiliar, ask the counter team to show you how to use the application.
Confirm fees. Ask for the full transaction fee before paying for an airline ticket booking; one review mentions an AED 100 plus VAT charge.
Plan the visit
Practical details
Sheikh Zayed Bin Hamdan Al Nahyan Street
Nadd Hessa - Dubai Silicon Oasis, Dubai
| Mon | 8:00 AM – 11:30 PM |
| Tue | 8:00 AM – 11:30 PM |
| Wed | 8:00 AM – 11:30 PM |
| Thu | 8:00 AM – 11:30 PM |
| Fri | 8:00 AM – 11:30 PM |
| Sat | 8:00 AM – 11:30 PM |
| Sun | 8:00 AM – 11:30 PM |
Popular Mentions
currency exchange
Currency exchange is a frequently described use, with reviews mentioning clear rate information and quick, accurate transactions.
airline ticket
One review mentions paying money for an airline ticket, alongside a reported per-booking fee.
Common Concerns
Rate mismatch
One customer said the branch gave a rate 10% worse than the company website, costing AED 500 on a AED 3,000 exchange.
Queue handling
A review alleges that customers were not served in first-come, first-served order and waiting customers were overlooked.
Parking pressure
Parking can be difficult during the afternoon.
Service inconsistency
While many reviews praise the staff, some customers report horrible or poor customer service.
Document issue
One customer reported misleading information and said their Emirates ID was lost during a visit.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
aed 100 + vat
airline ticket
“Visited to pay money for airline ticket each booking they are charging aed 100 + vat and they can't even give a ticket print out”Google review · September 2019
DXB
LOCAL
LOCAL
The Bottom Line
Al Ansari Exchange in Dubai Silicon Oasis is mainly useful for currency exchange and money transfers. Customers also use the branch for help with the mobile application, and several reviews describe the process as quick, accurate and straightforward. The branch information says it is open daily from 8:00 AM to 11:30 PM, which gives evening visitors some flexibility.
The strongest pattern is helpful counter service. Reviews describe staff explaining current exchange rates, assisting with app use, correcting recipient-name issues and handling transfers efficiently. Some customers have returned for years, while others say their visit was smooth from start to finish.
That said, the experience is not uniform: complaints include poor customer service, unclear queue handling and customers being overlooked while waiting. Check the quoted rate against the company website before confirming an exchange. One customer said a AED 3,000 transaction received a rate 10% worse than the website rate, a difference they valued at AED 500.
Also double-check beneficiary names and ask about fees in advance. Parking can be difficult in the afternoon, so drivers may find an earlier or later visit easier.