Fast processing
Several reviews describe quick work, including one customer who said staff completed their transaction very quickly.
Al Ansari Exchange, Karama 2 Branch
Al Karama
Al Ansari Exchange, Karama 2 Branch is a money transfer and foreign exchange service in Al Karama. You can send money through the Al Ansari app or visit the branch, where reviews often highlight quick processing and approachable staff.
Reputation Score
4.7
★★★★★
101 ratings
Source: Google Maps
The Good Stuff
Helpful staff
Customers repeatedly describe the team as kind, accommodating and easy to approach when they need assistance.
Friendly service
The branch has reviews praising smiling staff and a comfortable, welcoming customer-service experience.
Comfortable branch
One regular customer says they keep returning because of the staff, service and comfortable branch atmosphere.
Team consistency
Reviews praise both Filipino and Pakistan-based staff for being accommodating and providing good service.
App option
The Al Ansari app is mentioned positively alongside cooperative staff, giving customers an online money-transfer option.
Tips for a Better Visit
Check rates. Ask for the current Travel Card rate before topping up; one reviewer felt captive customers were not getting a good rate.
Confirm fees. Confirm the transfer charge before paying, since one customer reported 16 AED one day and 23 AED the next.
Count cash. For larger currency exchanges, count the money with staff and keep the transaction details in case a discrepancy needs investigating.
Allow variation. Service appears to vary by employee, so clarify your request at the counter if the first interaction feels unhelpful.
Use the app. For money transfers, consider the Al Ansari app as an alternative to visiting the branch.
Plan the visit
Practical details
Mohamed Al Falasi Building
Al Karama, Dubai
| Mon | 8:00 AM – 11:00 PM |
| Tue | 8:00 AM – 11:00 PM |
| Wed | 8:00 AM – 11:00 PM |
| Thu | 8:00 AM – 11:00 PM |
| Fri | 8:00 AM – 11:00 PM |
| Sat | 8:00 AM – 11:00 PM |
| Sun | 9:00 AM – 11:00 PM |
Common Concerns
Travel Card rates
One customer says Travel Card users receive an uncompetitive rate because they must top up through Al Ansari.
Uneven manners
A few reviews report rude or bored behaviour from some counter staff, despite warmer experiences with others.
Cash dispute
A customer reported a dispute over an Oman-rial cash amount and said the requested CCTV footage was not provided.
Fee changes
One regular customer reported being charged 16 AED on one day and 23 AED the next for sending money.
DXB
LOCAL
LOCAL
The Bottom Line
Al Ansari Exchange, Karama 2 Branch handles money transfers and foreign exchange in Al Karama. You can send money through the Al Ansari app or visit the branch, and several reviews say transactions are completed quickly. One customer who sends money to family regularly returned because they liked the staff, service and comfortable atmosphere.
The strongest pattern is helpful, approachable service. Reviews describe staff as kind, accommodating and smiling, with individual mentions of patient assistance and a welcoming security guard. That said, the experience is not completely consistent: other customers reported rude or bored behaviour from counter staff, so the quality of the interaction may depend on who is serving you.
Travel Card users should pay close attention to the rate before topping up. One review says these customers cannot use another exchange for Travel Card top-ups and therefore felt the rate was not competitive. Transfer fees also deserve a quick check: a regular customer reported paying 16 AED on one day and 23 AED the next for sending money.
For a larger currency exchange, count the cash carefully and keep your transaction details. One customer described a dispute involving Oman riyals and said the requested CCTV footage was not shown. The branch can be convenient for fast service, but ask clear questions before confirming any rate or fee.