Remote support
One overseas owner said the agency handled multiple properties from purchase through renting to the eventual sale without regular UAE travel.
International City
Al Ayan Real Estate Broker LLC is a commercial real estate agency in International City handling residential and commercial property transactions. Reviews point to useful support with apartment rentals, renewals, paperwork and property management, including help for owners who need a property rented or sold while abroad.
Source: Google Maps
One overseas owner said the agency handled multiple properties from purchase through renting to the eventual sale without regular UAE travel.
Customers describe documentation as well guided and quickly completed, with one shop transaction processed in a single day.
A family searching for a room for a month said the team found one within a day.
One tenant reported that an air-conditioning problem was sorted within 10 minutes during summer.
A renter said the team explained the market honestly and handled paperwork transparently, with no hidden fees.
An owner praised follow-up on tenant payments, tenant selection and proactive property maintenance.
Reviews describe timely rent-renewal support, including a customer who has renewed an apartment after 10 years.
Confirm repairs. Before renting, get any first-week repair promise in writing and clarify who pays if the AC fails.
Track Ejari. If you pay for Ejari, request the document immediately and keep payment proof because one customer waited three days without replies.
Check deductions. Document cleaning and painting before handover, then ask for a written breakdown of any insurance deduction.
Request details. Ask for clear terms in advance; one customer specifically valued detailed explanations of all key contract points.
Ask options. For a rental search, ask to see several options; one customer was shown affordable apartments and family villas.
Plan the visit
| Mon | 10:00 AM – 8:00 PM |
| Tue | 10:00 AM – 8:00 PM |
| Wed | 10:00 AM – 8:00 PM |
| Thu | 10:00 AM – 8:00 PM |
| Fri | 1:30 PM – 8:00 PM |
| Sat | 10:00 AM – 8:00 PM |
| Sun | Closed |
One tenant said an AC fault reported within the first week was not covered as promised, leaving them to pay for repairs.
A property-management customer said an Ejari document was still missing three days after payment, with calls and WhatsApp unanswered.
One former tenant disputed a 750-dirham insurance deduction despite painting and cleaning the unit.
Several reviews report unhelpful communication, including one prospective cash buyer who said the agency stopped responding.
A later-edited review alleged that the team did not deal according to the agreement and communicated disrespectfully.
The Bottom Line
Al Ayan Real Estate Broker LLC is a commercial real estate agency in International City, but the reviews show a broad day-to-day focus on residential rentals, apartment renewals and property management. Customers have used it to find apartments, rent a shop in Spain Cluster, complete paperwork and manage properties while living outside the UAE. One remote owner said the agency handled purchase, renting and eventual sale across multiple properties.
Speed is a recurring strength. A customer found a room within one day, while another said a shop transaction was completed in a day. Renters also mention clear explanations, no hidden fees and smooth move-in coordination.
A maintenance review says an air-conditioning problem was resolved within 10 minutes, and owners praise follow-up on tenant payments and property upkeep. The experience is not uniform, so read the agreement carefully before committing. Complaints include an AC repair that the tenant said should have been covered, a disputed 750-dirham insurance deduction, and delayed Ejari paperwork after payment.
Another reviewer reported being ignored after identifying as a cash buyer. Get repair, renewal and deposit terms in writing, keep handover evidence, and follow up promptly on documents.