Equipment Quality
Several customers describe the equipment as reliable under demanding workloads, with high-quality engineering and reduced downtime.
AL BAYAN KITCHEN EQUIPMENT LLC
Deira
AL BAYAN KITCHEN EQUIPMENT LLC is a bakery and industrial kitchen equipment supplier in Deira, serving businesses that need items such as freezers and commercial coffee machines. Reviews point to a broad equipment range and knowledgeable sales support, but after-sales and warranty experiences vary sharply.
Reputation Score
3.7
★★★★☆
214 ratings
Source: Google Maps
The Good Stuff
Fabrication Work
A customer specifically praised the fabrication as precise and strong, useful when ordering custom kitchen components.
Brand Range
One review names Electrolux, Robot Coupe, Rational and Hamilton Beach among the available equipment brands.
Fast Support
Some customers report service responses within hours and say small issues were fixed immediately.
Freezer Value
A freezer buyer reported good pricing alongside an effective after-sales team.
Tips for a Better Visit
Check Parts. Before buying a machine, confirm how replacement parts are identified, stocked and ordered, especially if labels may fade.
Inspect First. For fabricated items, ask for the site inspection and a clear final quotation before paying, since one customer paid before the site visit.
Clarify Repairs. Ask whether faulty equipment must be transported to the store or can be serviced on-site; this was a practical problem for a hot-plate buyer.
Plan the visit
Practical details
Al Ghandi Building - Salah Al Din St
Al Khabaisi - Deira, Dubai
| Mon | 9:00 AM – 9:00 PM |
| Tue | 9:00 AM – 9:00 PM |
| Wed | 9:00 AM – 9:00 PM |
| Thu | 9:00 AM – 9:00 PM |
| Fri | 9:00 AM – 9:00 PM |
| Sat | 9:00 AM – 9:00 PM |
| Sun | 9:00 AM – 9:00 PM |
Popular Mentions
Simonelli double pump coffee machine
A customer bought this coffee machine and later sought replacement pump and control-box parts after a breakdown.
Table top hot plate
One customer bought a table-top hot plate and reported a burner failure within two months.
Upright freezer
Reviews mention upright freezers, including one that stopped cooling shortly after its warranty ended.
Counter fridge
A customer bought a counter fridge that stopped working within five days and later required repeated repair attempts.
Common Concerns
Refund Dispute
One customer reported paying upfront, receiving a higher quotation after inspection, and then being refused a refund without fabrication evidence.
Warranty Confusion
A customer said the sales invoice showed one year of warranty while maintenance staff described only six months.
Parts Availability
A Simonelli owner reported that one replacement part was unavailable and could not be ordered after a machine fault.
Visit Charges
Reviews describe AED 300 and AED 500 call-out or visit charges, including complaints during the stated warranty period.
Delivery Handling
One customer said delivery workers mishandled the equipment and asked for food and tips.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
250 AED
Bain Marie Heater Rod
“I Buy a Bain Marie Heater Rod (250 AED), the The Rod was inside a transparent plastic packet with Stapled, they told its like this and new”Google review · October 2021
300 AED
maintenance
“I purchase around 18k equipment from this company and in just 8months period they are charging for maintenance 300 AED”Google review · March 2022
500AED
initial cost for any visit
“I did and after getting info with the 500AED initial cost for any visit I wanted to talk again to her and she refused and said I shall write in WhatsApp”Google review · November 2022
DXB
LOCAL
LOCAL
The Bottom Line
AL BAYAN KITCHEN EQUIPMENT LLC in Deira supplies bakery and industrial kitchen equipment for commercial operators. Reviews mention freezers, a Simonelli double pump coffee machine, a table-top hot plate and counter fridges, while another customer noted brands including Electrolux, Robot Coupe, Rational and Hamilton Beach. That makes the shop relevant if you are fitting out a professional kitchen or replacing a working appliance.
The strongest feedback is about product quality, fabrication and sales guidance. Customers describe equipment that performs under heavy workloads, precise fabrication and staff who explain products clearly. Some also report after-sales replies within hours and immediate fixes for small problems.
Those positive accounts sit alongside a long-running pattern of complaints about support after purchase. Warranty terms deserve careful checking. Customers have reported being told six months rather than the one year shown on an invoice, being charged AED 300 or AED 500 for visits, and struggling to obtain parts for a coffee machine.
One recent exhaust-order review also describes an upfront payment, a later higher quotation and a disputed refund. Before committing, get the final specification, warranty coverage, parts availability, delivery handling and any call-out fees in writing. For large or fabricated equipment, confirm the inspection and production status before paying.