Fast response
One home-services customer reported amazing service and a fast response to their request.
Al Bonian FM
Al Quoz
Al Bonian FM is a facilities management services company and corporate office in Al Quoz. Reviews point to home-services requests, maintenance support and facilities management work, with some customers praising fast response and professional technicians; experiences with follow-up and building maintenance are mixed.
Reputation Score
4.0
★★★★☆
224 ratings
Source: Google Maps
The Good Stuff
Skilled technicians
A reviewer specifically praised the quality of the working technician.
Professional team
Reviews describe the team as efficient, kind and professional in its handling of service.
Office ambience
One visitor liked the staff and the ambience inside the building.
Long experience
One reviewer says they have been working with Al Bonian for 20 years.
Tips for a Better Visit
Use back entry. For an office visit, use the building’s back entrance; a review says the official office is entered that way.
Allow extra time. Leave plenty of time for an appointment, as one visitor reported being kept waiting.
Track complaints. Keep your AC complaint reference and follow up promptly; one reviewer said it remained open for seven days.
Confirm interviews. If applying for a role, confirm the online meeting and keep proof of your contact attempts.
Plan the visit
Practical details
562V+W2P - Latifa Bint Hamdan St
Al Qouz Fourth - Al Quoz, Dubai
| Mon | 7:30 AM – 4:30 PM |
| Tue | 7:30 AM – 4:30 PM |
| Wed | 7:30 AM – 4:30 PM |
| Thu | 7:30 AM – 4:30 PM |
| Fri | 7:30 AM – 4:00 PM |
| Sat | Closed |
| Sun | Closed |
Popular Mentions
Facilities Management Services
A review identifies facilities management services as the company’s core offering.
Central A/C issue
Central A/C support is mentioned in a complaint about difficulty reaching the company for a technician visit.
Common Concerns
Delayed AC
One customer said an AC complaint remained unresolved for seven days before an inefficient technician visit.
Unanswered calls
A reviewer with a Central A/C problem said the company did not answer the phone to arrange help.
Long waits
A visitor said meetings at the office involved being made to wait and tire out.
Interview follow-up
A candidate reported unanswered calls after a technical problem disrupted an online interview.
DXB
LOCAL
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The Bottom Line
Al Bonian FM is a facilities management services company and corporate office in Al Quoz. Customers mention using it for home-services requests, facilities management services and maintenance support, while another review specifically praises a working technician. That gives prospective clients a clear idea of the company’s role, even though the feedback is not uniformly positive.
The strongest recent service comment describes an amazing response to a home-services request, and several reviews call the team professional, efficient and kind. The office itself has also been described as having good staff and ambience inside the building. For a physical visit, note that one review says the official office is on the second and third floors and can be entered from the back of the building.
There are important caveats around follow-up. Customers have reported unanswered calls, including while trying to arrange help for a Central A/C issue, and one AC complaint was reportedly still unresolved after seven days. An office visitor also described being made to wait, so allow extra time for appointments.
Job applicants should confirm interview arrangements carefully: one candidate reported repeated unanswered calls after a technical problem affected an online meeting. No customer-reported prices were provided.