Car condition
Several customers received clean, well-maintained cars that were ready on time.
AL Emad Car Rental العماد لتأجير السيارات - DSO
Dubai Silicon Oasis
Al Emad Car Rental is a car rental agency in Dubai Silicon Oasis offering short- and long-term rentals. Reviews highlight clean, well-maintained cars, quick WhatsApp bookings and occasional practical support such as rapid vehicle replacement after a tyre problem.
Reputation Score
4.5
★★★★★
1,458 ratings
Source: Google Maps
The Good Stuff
WhatsApp booking
Some customers found the WhatsApp booking process quick, simple and efficient.
Fast replacement
One customer reported receiving a replacement car at their location within 10 minutes after a blown tyre.
Deposit return
One renter said the security deposit was returned exactly 30 days later, with receipts provided to close the booking.
Airport access
A review describes pickup just outside the terminal and an easy drop-off process.
Flexible rentals
Customers report using the company for both short- and long-term rentals.
Tips for a Better Visit
Photograph damage. Photograph and have every existing scratch recorded before driving away, especially for a dark or midnight handover.
Confirm deductions. Ask exactly what any post-rental deduction covers and request notice before payment is taken.
Check airport service. Confirm whether airport drop-off is included before booking; one renter was told pickup instructions but later found the return service was unavailable.
Clarify insurance. Ask whether the quoted rental includes insurance; one customer only discovered at checkout that it was excluded.
Choose payment. Ask about the deposit and waiver alternatives before collecting the car, as one renter reported being offered either option.
Plan the visit
Practical details
AL Emad Car Rental, Shop#2 - Dubai Silicon Oasis, Zarooni Building
Nadd Hessa - Dubai Silicon Oasis, Dubai
| Mon | 9:00 AM – 8:00 PM |
| Tue | 9:00 AM – 8:00 PM |
| Wed | 9:00 AM – 8:00 PM |
| Thu | 9:00 AM – 8:00 PM |
| Fri | 9:00 AM – 12:15 PM, 2:00 PM – 8:00 PM |
| Sat | 9:00 AM – 8:00 PM |
| Sun | 10:00 AM – 8:00 PM |
Popular Mentions
Mazda 3
A renter collected a Mazda 3 in an emergency booking and described it as being in great condition.
MG car
One 20-day renter used an MG car and requested a change at no extra cost for Apple Play.
Apple Play
A review mentions a car change at no extra cost to provide Apple Play.
Common Concerns
Unclear deductions
Multiple reviews allege card deductions without prior notice, including an additional full month charged after the car was returned.
Damage disputes
Several renters say they were charged for scratches they believed were pre-existing or insufficiently documented at handover.
Smoke odour
Some customers received cars with a strong cigarette smell, with one saying it caused nausea throughout the rental.
Slow support
Reviews describe messages being ignored after pickup, especially during returns, issue reporting and refund follow-up.
Poor coordination
One customer said sales, finance and reception contacted them separately without consistent internal updates.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
300 AED
tiny scratch
“They then deducted 300 AED from our card without our authorization without even code for a tiny scratch that was already there”Google review · July 2026
DXB
LOCAL
LOCAL
The Bottom Line
Al Emad Car Rental in Dubai Silicon Oasis handles daily, weekly, monthly and longer rentals, with reviews mentioning vehicles such as the Mazda 3 and MG cars. The strongest experiences centre on clean, well-maintained cars, quick booking and friendly help during pickup. One renter also received a replacement car at their location within 10 minutes after a blown tyre, which is a useful example of responsive roadside support.
The booking channel can be convenient: several customers describe WhatsApp reservations as quick and straightforward, while another found pickup just outside the terminal and drop-off easy. A few reviews also mention useful flexibility, including a car change at no extra cost for Apple Play and a deposit being returned exactly 30 days later. There is a serious caution around post-rental charges.
Multiple recent reviews allege deductions without prior notice, disputed scratch or cleaning charges, delayed refunds and difficulty getting replies after return. Car condition is also inconsistent: many reviews praise cleanliness, but others report cigarette odour or dirty vehicles. Before leaving, photograph every panel, confirm existing damage, clarify insurance and airport return arrangements, and get any deposit, waiver or deduction terms in writing.