Pest control
A customer said the company’s pest-control service did a great job.
Al Fajer Facilities Management LLC
Al Quoz
Al Fajer Facilities Management LLC is a cleaning and wider facilities-management provider in Al Quoz, with services for properties and organisations across Dubai. Reviews specifically mention a successful pest-control job, house keeping and security work, while feedback on individual guards and customer follow-up is mixed.
Reputation Score
4.1
★★★★☆
292 ratings
Source: Google Maps
The Good Stuff
Wall painting
Customers highlighted a specialised team for textured wall paints, with clients appreciating the finished decorations.
House keeping
One review specifically credits the company with good service for both security and house keeping.
Parking
The location is described as being opposite the community market, with car parking available.
Tips for a Better Visit
Confirm scope. Before booking, confirm whether you need cleaning, pest control, or another facilities service; the reviews refer to several different offerings.
Check access. If you manage a building, agree in advance how guards handle forgotten access cards, since one resident reported being refused entry.
Get callbacks. For contract or account work, ask for a named follow-up route and a written confirmation rather than relying on a promised callback.
Allow parking. The location has car parking and is described as being in front of the community market, which may help when visiting the office.
Clarify location. Double-check the location before setting out because one reviewer said the location information read differently.
Plan the visit
Practical details
22nd St
Al Qouz Ind.third - Al Quoz, Dubai
| Mon | 8:00 AM – 6:00 PM |
| Tue | 8:00 AM – 6:00 PM |
| Wed | 8:00 AM – 6:00 PM |
| Thu | 8:00 AM – 6:00 PM |
| Fri | 8:00 AM – 6:00 PM |
| Sat | Closed |
| Sun | Closed |
Common Concerns
Guard conduct
Several reviews report rude or unprofessional security behaviour, including a complaint about shouting at a sick person.
Training concerns
A review described guards at Bloom Heights JVC Tower A as unprofessional and untrained.
Slow follow-up
One customer said a simple contract renewal was passed between managers for four days without resolution or a promised callback.
Rude support
A caller described the staff member they reached as rude, cold and unaccommodating.
Mixed service
Some reviews are plainly negative, including one calling the company the worst and another saying facilities were not good.
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The Bottom Line
Al Fajer Facilities Management LLC is a Dubai facilities-management provider in Al Quoz. You can enquire about cleaning and related property services, with customer reviews also mentioning pest control, house keeping, security and textured wall paints. That makes it relevant to building managers and businesses looking for more than a one-off cleaning visit.
The clearest service-specific praise is for pest control: one customer said the company did a “great job”. Another review highlights a specialised textured-wall-paint team and says clients appreciated the decorated walls. A separate customer reports good service for security as well as house keeping, although these positive comments sit alongside more critical accounts.
Security is the main caution. Reviews describe rude or unprofessional guards in several developments, including complaints about access-card handling and one distressing interaction with a sick person. If security is part of your booking, clarify training, escalation and access procedures before signing.
Customer support also appears uneven. One contract-renewal issue reportedly moved between managers for four days without a callback, while another caller found the staff member rude and unaccommodating. Confirm the exact service scope and follow-up contact in writing.
The office is described as being in front of the community market, with car parking available, but one reviewer says the location information reads differently, so check directions first.