Competitive rates
Customers report competitive exchange and transfer rates, including a specifically good rate for sending money to the Philippines.
Al Fardan Exchange L.L.C. Deira
Al Rigga
Al Fardan Exchange in Al Rigga handles foreign-currency exchange and money transfers, with reviews often pointing to competitive rates and quick processing. It is also useful for more specific needs such as remittance guidance, WPS information and receiving funds from a Uganda wallet.
Reputation Score
4.8
★★★★★
1,094 ratings
Source: Google Maps
The Good Stuff
Quick processing
Foreign-currency exchanges and other transactions are often described as quick, including one visit where the process was completed smoothly and without hassle.
Clear guidance
One customer said the staff explained the transfer clearly and made the process smooth, which is useful when you are unfamiliar with the steps.
Metro access
A review places the branch near Union metro station, specifically by Exit 1.
Wallet receipt
The branch can handle a less standard use case: one customer received money directly from a Uganda wallet.
WPS information
A customer reported receiving full information about remittance and WPS, helpful if your transaction involves employer payroll arrangements.
Tips for a Better Visit
Confirm timing. Before sending money, ask for a clear expected crediting time; one customer received inconsistent answers about same-day delivery to India.
Check status. For a cancelled Western Union transfer, keep the complaint reference and follow up promptly, as one refund reportedly remained unresolved for over a month.
Ask directly. If you need help with an app or online transfer, ask the counter staff to explain the steps clearly before proceeding.
Use Exit 1. For public-transport access, head toward Union metro station Exit 1; a review places the branch nearby.
Plan the visit
Practical details
Al Maktoum Rd - behind Deira Twin Towers
Al Rigga, Dubai
| Mon | 8:00 AM – 10:00 PM |
| Tue | 8:00 AM – 10:00 PM |
| Wed | 8:00 AM – 10:00 PM |
| Thu | 8:00 AM – 10:00 PM |
| Fri | 8:00 AM – 10:00 PM |
| Sat | 8:00 AM – 10:00 PM |
| Sun | 8:00 AM – 10:00 PM |
Common Concerns
Refund delays
One customer reported waiting more than a month for a refund on a cancelled Western Union transaction after raising a complaint.
Transfer failure
A review alleges that money was taken but not sent to the customer's country, so confirm the transfer status before leaving.
Rude interaction
One customer who was not comfortable speaking English described staff speaking very loudly when help was requested.
Timing confusion
A customer received changing answers about whether an India transfer would arrive the same day or the next day.
DXB
LOCAL
LOCAL
The Bottom Line
Al Fardan Exchange in Al Rigga is primarily a walk-in stop for foreign-currency exchange and international money transfers. Reviews mention quick transactions, competitive rates and friendly, professional assistance, including a good rate for the Philippines and a smooth foreign-currency exchange. That combination makes it appealing when you want to compare the rate and complete the transaction at a branch rather than rely entirely on an app.
There are a few useful service details beyond a straightforward exchange. Customers mention remittance and WPS information, and one person was able to receive money directly from a Uganda wallet at the branch. A review also places it near Union metro station Exit 1, which is handy if you are travelling by metro.
The experience is not completely consistent. One customer said staff gave conflicting answers about whether an India transfer would arrive the same day or the next, while others reported rude or unhelpful interactions. More seriously, separate reviews describe a transfer allegedly not reaching its destination and a cancelled Western Union refund still unresolved after more than a month.
Before paying, confirm the delivery time, the recipient details and how you can track the transaction. If a transfer is cancelled, keep your complaint reference and follow up promptly.