Good rates
Customers report competitive exchange rates, including for Nigeria and Uganda transfers.
Al Fardan Exchange L.L.C. Naif
Naif
Al Fardan Exchange L.L.C. Naif is a money transfer service in Naif for sending money abroad and exchanging foreign currency. Reviews specifically mention fast remittances to India and Uganda, as well as salary collection, while several customers praise the rates and helpful staff.
Reputation Score
4.7
★★★★★
254 ratings
Source: Google Maps
The Good Stuff
Quick transactions
Several reviews describe transfers and applications being processed quickly, with one customer saying everything went smoothly.
Helpful staff
Reviews often describe the team as approachable, accommodating and professional, with staff explaining transaction details clearly.
Salary collection
The branch handles salary collection, and one customer reported fast service when collecting their salary.
WPS help
A customer specifically found the staff helpful with WPS services.
India remittances
A regular customer says they send money to family in India from this branch and have not been disappointed.
Utility payments
Reviews mention that the branch facilitates bank and utility services alongside exchange transactions.
Tips for a Better Visit
Check rates. Ask for the current rate for your destination before sending; reviews specifically compare rates for Nigeria, Uganda and Pakistan.
Confirm fees. Before paying, confirm amendment and service fees so you understand the cost if a transfer needs changing or is refunded.
Allow time. If collecting a salary or using the salary system, allow extra time because reviews mention queues and staffing issues.
Clarify details. Ask the counter staff to explain all transaction details before completion; one review valued that clarity.
Compare options. For Pakistan transfers, compare the quoted rate with other exchange houses before proceeding.
Plan the visit
Practical details
Ahmad Plaza Building - Plot # 118 - 542 Naif Rd
Naif - Deira, Dubai
| Mon | 8:00 AM – 11:00 PM |
| Tue | 8:00 AM – 11:00 PM |
| Wed | 8:00 AM – 11:00 PM |
| Thu | 8:00 AM – 11:00 PM |
| Fri | 8:00 AM – 11:00 PM |
| Sat | 8:00 AM – 11:00 PM |
| Sun | 8:00 AM – 11:00 PM |
Common Concerns
Transfer delays
One customer reported waiting six days for a transfer, followed by a refund with service and amendment charges deducted.
Rude service
Some reviews describe extremely rude or unprofessional customer service, including staff who did not listen to customers.
Staff shortages
A review says the branch can be short-staffed, while another describes regularly standing in line.
Queue complaints
One salary-system customer complained about always standing in line and staff not handling the process properly.
Pakistan rates
A customer felt the exchange rate for Pakistan should be improved after comparing it with other exchange houses.
DXB
LOCAL
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The Bottom Line
C. Naif is a practical choice in Naif for sending money abroad, exchanging currency and handling selected payment services. Reviews mention remittances to India and Uganda, with some customers describing transfers as completed within minutes or transactions as quick and smooth.
The branch also handles salary collection and WPS services, so it is not limited to one-off currency exchange. Rates are a major reason people return. Customers report good rates for Nigeria and Uganda, while another says the branch compares well with other exchange houses.
Pakistan is the notable caution: one reviewer specifically asked for better rates after checking elsewhere, so compare your quote before committing. Staff feedback is mostly positive, with repeated comments about accommodating, supportive and professional service. One detailed review appreciated that transaction details were explained clearly.
Still, the experience is not perfectly consistent. Complaints include rude or unprofessional interactions, staff shortages and standing in line, particularly around the salary system. For a first visit, confirm the destination rate and all fees before paying.
One customer reported waiting six days for a transfer and being charged 10 DHS for an amendment, with charges deducted after a refund. That makes careful confirmation at the counter worthwhile.