Quick credit
Several reviews describe remittances being credited immediately, including one customer who called the service “very fast.”
Al Fardan Exchange L.L.C. Onyx Tower 2
The Greens
Al Fardan Exchange L.L.C. Onyx Tower 2 is a money transfer and currency exchange service in The Greens. Reviews point to quick remittance crediting, competitive exchange rates and approachable counter service, while the branch also handles Western Union collections and other transfer needs.
Reputation Score
4.7
★★★★★
863 ratings
Source: Google Maps
The Good Stuff
Competitive rates
Customers report better rates than other exchanges, including for currency exchange and remittance transactions.
Helpful service
Friendly, polite and accommodating staff are repeatedly praised for making transactions straightforward.
Fee-free visit
One first-time customer said they were not charged a service fee, unlike at other exchanges.
Issue resolution
A customer said staff resolved a transaction problem quickly and supported them through the process.
Organised branch
One repeat customer described the branch as clean and organised, with technology kept up to date.
Tips for a Better Visit
Check rates. Ask for the current rate before confirming; customers say rates can beat nearby exchanges.
Confirm fees. Ask whether a service fee applies, since one first-time visitor was not charged one.
Allow time. If timing is important, allow extra time or avoid busy periods because one customer reported a long wait despite few customers.
Check notes. Inspect banknotes before leaving; one customer reported receiving a washed bill that could not be used.
Verify reference. For online Western Union, double-check the transfer reference before submitting it to avoid the problem described in one review.
Plan the visit
Practical details
Intersection of - The Onyx Tower 2, Sheikh Zayed Rd - Abdullah Omran Taryam St - near Emaar
Business Park - The Greens, Dubai
| Mon | 8:00 AM – 10:30 PM |
| Tue | 8:00 AM – 10:30 PM |
| Wed | 8:00 AM – 10:30 PM |
| Thu | 8:00 AM – 10:30 PM |
| Fri | 8:00 AM – 10:30 PM |
| Sat | 8:00 AM – 10:30 PM |
| Sun | 8:00 AM – 10:30 PM |
Popular Mentions
Western Union
Customers mention using Western Union for receiving money and for online transfers.
Money transfer
Customers use the branch to collect money transfers as well as send money.
National bond money
One customer visited for redemption of National Bond money, though the transaction encountered system and access delays.
Common Concerns
Slow visits
A July 2026 review reported an unreasonable wait despite there being few customers and little explanation for the delay.
Rude interaction
One customer collecting a transfer said the cashier spoke in a rude and disrespectful way.
System delays
A National Bond redemption was delayed for more than an hour because the system and portal access were unavailable.
Reference errors
One reviewer reported that an online Western Union transfer was cancelled after a reference-number entry mistake, with funds not returned promptly.
Cash checking
A customer reported receiving a washed banknote and said the branch disputed that it came from the transaction.
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The Bottom Line
C. Onyx Tower 2 handles everyday currency exchange, money transfers and Western Union collections in The Greens. Several customers describe remittances being credited immediately or transactions being completed within a few minutes, while others say the exchange rate was better than at competing exchanges.
That combination makes it a useful nearby stop when both speed and value matter. Service is not perfectly consistent. One July 2025 reviewer reported an online Western Union transfer being cancelled after a reference-number entry mistake, with the funds not returned promptly.
Another review describes waiting more than an hour for a National Bond redemption because the system was down and portal access depended on an unavailable supervisor. A separate July 2026 visit was criticised as unusually slow despite few customers. Before confirming a transaction, ask for the current rate and whether a service fee applies; one customer was not charged a fee, but that does not establish a standing policy.
Count and inspect cash before leaving, since one reviewer reported receiving a washed bill. For online Western Union, recheck the reference number carefully. Friendly, helpful staff and quick issue resolution are common in the reviews, though it is sensible to allow extra time if a system problem appears.