Competitive rates
Customers report competitive pricing for transfers to Asian, African and Arabic countries.
Al Fuad Exchange
Deira
Al Fuad Exchange is a Deira money-transfer service used for sending and receiving money, including remittances to the Philippines and Nepal. Reviews point to competitive rates, clear guidance and generally quick counter service, though a few customers report serious delays.
Reputation Score
4.2
★★★★☆
643 ratings
Source: Google Maps
The Good Stuff
Consistent charge
One Nepal remittance review says the charge stayed the same regardless of the amount sent.
Clear guidance
A Counter 16 review says staff explained the fees and transfer times, helping the customer feel secure.
Quick processing
Several customers describe transfers as smooth and fast, including one review calling the transaction quick and seamless.
Loyalty perk
A long-term customer reports receiving one free transaction after every sixth transaction.
Parking access
One first-time visitor to the Al Rigga branch said parking was easy to find.
Online help
A customer with an application problem received step-by-step help through WhatsApp to complete the transfer.
Tips for a Better Visit
Confirm timing. Before sending, ask for the expected transfer time and fees; one review specifically valued having both explained clearly.
Ask loyalty. If this is your sixth transfer, ask whether the reported free-transaction benefit applies to your account.
Check names. Double-check the recipient's name and initials before submitting; one customer had to return to correct a name issue.
Allow time. If your transfer is urgent, allow extra time or confirm completion, as one Philippines remittance was reported missing after submission.
Plan parking. For the Al Rigga branch, a first-time visitor reported that parking was easy to find.
Plan the visit
Practical details
Shop 2,3 Saife Al Otaiba Building - 50 Al Rigga Rd
Al Muraqqabat - Deira, Dubai
| Mon | 9:00 AM – 11:00 PM |
| Tue | 9:00 AM – 11:00 PM |
| Wed | 9:00 AM – 11:00 PM |
| Thu | 9:00 AM – 11:00 PM |
| Fri | 9:00 AM – 11:00 PM |
| Sat | 9:00 AM – 11:00 PM |
| Sun | 9:00 AM – 11:00 PM |
Popular Mentions
Money transfer
Money transfer is the core service discussed in the reviews, with customers describing both quick transactions and occasional delays.
Western Union service
One repeat customer specifically mentions using the branch for Western Union service.
Sending and receiving money
The reviews cover both sending funds and receiving money at the exchange.
Alfuad application
The Alfuad application is mentioned in a review about resolving an online transfer problem.
Common Concerns
Transfer delays
One customer said a 29 October Philippines bank remittance had still not arrived when they reviewed the service.
Slow queues
A strongly negative review describes the queue as moving very slowly even with only a few people waiting.
Poor follow-up
The same complaint says calls often went unanswered and a promised manager callback never came.
Rude interaction
One customer reported dismissive, impatient treatment from a teller during a money-sending transaction.
Name issues
A customer had to return because of a name problem and said earlier guidance about middle initials was inconsistent.
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The Bottom Line
Al Fuad Exchange in Deira handles money transfers, remittances, and receiving money. Reviews mention sending funds to the Philippines and Nepal, as well as Western Union service. Customers often choose it for competitive rates, low charges and a process that can be quick and straightforward when the branch is running smoothly.
The practical details are useful. One customer said the charge stayed the same regardless of the amount sent to Nepal. Another reported a free transaction after every six transfers, so it is worth asking whether that benefit applies to your account.
Staff have also been praised for explaining fees and transfer times, helping customers check that the details are correct before payment. There are clear cautions. A review described a Philippines bank transfer sent on 29 October that had still not appeared, with unanswered calls and no promised callback.
Another customer found the queue painfully slow, while a separate review reported rude treatment at the counter. These are individual accounts, but they matter when money is urgent. Check the recipient's name and initials carefully before submitting; one customer had to return because of a name issue.
Parking at the Al Rigga branch was described as easy to find, which may help if you are visiting for the first time.