Last-minute help
A staff member remotely managed a booking at the last minute, useful when travel plans change suddenly.
Al Ghaith & Al Moosa Travel Agency
Deira
Al Ghaith & Al Moosa Travel Agency is a long-established travel agency in Deira, handling airline bookings, holiday arrangements and visa services. Reviews point to useful last-minute booking help, destination packages and Syrian airline reservations, though phone access can be a real hurdle.
Reputation Score
3.7
★★★★☆
144 ratings
Source: Google Maps
The Good Stuff
Holiday planning
Customers praised holiday bookings to Mauritius and Thailand, including requested higher-category hotel rooms at low rates.
Airline desk
Reviews specifically describe the Syrian airline reservations staff as distinguished and the agency as its Dubai Deira representative.
Parking
One review reports ample RTA car parking space, a practical plus if you are visiting the office.
Quick service
Several customers describe the service as quick, including one review that simply calls it quickly service.
Tips for a Better Visit
Call first. Try contacting the office before travelling, but plan for an in-person visit if calls go unanswered.
Carry cash. Confirm payment options and carry cash, since one customer found cash-only payment inconvenient without a nearby ATM.
Check fees. Before rescheduling a cancelled Saudi flight, ask for the commission and total fee in advance.
Verify visas. Ask detailed questions about Dubai visa handling before paying, given a very negative visa-service review.
Drive over. If you are visiting the office, one review reports ample RTA parking space nearby.
Plan the visit
Practical details
GROUND FLOOR RASHID AL RASHID YATEEM, AL MAKTHOUM RD, DEIRA
Al Muraqqabat - Deira, Dubai
| Mon | 9:00 AM – 7:00 PM |
| Tue | 9:00 AM – 7:00 PM |
| Wed | 9:00 AM – 7:00 PM |
| Thu | 9:00 AM – 7:00 PM |
| Fri | 9:00 AM – 7:00 PM |
| Sat | 9:00 AM – 7:00 PM |
| Sun | Closed |
Popular Mentions
Saudi airlines
A review identifies the agency as a Saudi airlines franchise partner in Dubai, in the context of cancelled-flight rescheduling.
Bali / beirut packages
A long-term customer specifically mentions Bali and Beirut packages arranged through the agency.
Common Concerns
Phone access
Multiple reviews say calls go unanswered, sometimes even during office working hours.
Follow-up delays
A customer reported receiving no response after emailing a request about a pandemic-cancelled ticket.
Visa complaint
One reviewer strongly advised against using the agency for Dubai visas after reporting very poor service.
Cash payments
Reviews report that credit cards were not accepted and that cash-only payment was inconvenient without a nearby ATM.
Extra fees
A customer said rescheduling after Saudi flight cancellations incurred a commission of 100 dirhams or more.
DXB
LOCAL
LOCAL
The Bottom Line
Al Ghaith & Al Moosa Travel Agency is a Deira travel office where customers book airline tickets, arrange holidays and seek visa services. The strongest review-backed reasons to consider it are last-minute booking support, destination packages and airline-specific help. One customer said a booking was managed remotely at short notice, while others praised holiday arrangements for Mauritius, Thailand, Bali and Beirut.
The service record is mixed. Some customers describe the team as professional, efficient and quick, and one review specifically praises the Syrian airline reservations staff. Holiday-booking reviews mention low rates and requested higher-category hotel rooms, although another customer simply called the agency over-expensive.
The office also has a practical advantage for drivers: a review reports ample RTA car parking space. Phone access is the main caution. Several reviews say nobody answers calls, including during working hours, so a straightforward clarification may require travelling to the office.
Follow-up after a pandemic-cancelled ticket was also reported as unanswered. Payment may need planning too: reviews mention cash-only service and no nearby ATM. If you are rescheduling a cancelled Saudi flight or asking about a Dubai visa, confirm the full fee and process before committing; one customer reported a commission of 100 dirhams or more for rescheduling.