GM parts
Customers describe the shop as a source for genuine GM parts, with staff explaining what is needed.
Al Ghandi Auto Parts SZR
Al Quoz
Al Ghandi Auto Parts SZR in Al Quoz is a useful stop for GM genuine parts, including GMC spares and AC Delco items. Reviews also describe a service centre handling car repairs and updates, though response times and parts availability can vary considerably.
Reputation Score
4.3
★★★★☆
105 ratings
Source: Google Maps
The Good Stuff
Fast sourcing
One customer found two difficult-to-source parts delivered to the Dubai store in two days.
Parts pricing
Some visitors found parts reasonably priced compared with their quality, and one review mentions receiving a discount.
Quick service
Several reviews describe the service as quick, with one customer specifically reporting excellent service.
On-time delivery
A customer reported that the work was delivered on time and as promised.
Helpful support
Reviews describe professional, helpful assistance that kept one customer updated throughout the process.
Tips for a Better Visit
Confirm stock. Ask for availability and the exact lead time before ordering; a simple relay reportedly took 30 days.
Allow time. Build in extra time for service visits, as one customer waited through a busy drop-off queue.
Verify updates. For software or navigation work, confirm the update directly with the service team because one Tahoe owner received conflicting answers.
Check timings. Confirm opening hours before travelling; a review says the published Ramadan timing was inaccurate.
Compare prices. Compare quotes elsewhere for expensive or delayed parts, since one customer specifically suggested another dealer for cheaper pricing.
Avoid WhatsApp. Do not rely solely on WhatsApp for support; one customer found the number automated and unhelpful.
Plan the visit
Practical details
1 6A St
Al Qouz Ind.third - Al Quoz, Dubai
| Mon | 8:00 AM – 5:30 PM |
| Tue | 8:00 AM – 5:30 PM |
| Wed | 8:00 AM – 5:30 PM |
| Thu | 8:00 AM – 5:30 PM |
| Fri | 8:00 AM – 1:30 PM |
| Sat | Closed |
| Sun | 8:00 AM – 5:30 PM |
Popular Mentions
GMC spare parts
GMC owners specifically mention the spare-parts department as a reason to visit.
maps on my 2021 Tahoe
A customer visited the service centre seeking a navigation-map update for a 2021 Tahoe, though the update information was disputed.
Common Concerns
Long delays
Parts delays are a recurring concern, with reviews mentioning waits of 30 days, six weeks, or longer.
Poor callbacks
Customers report unanswered calls, delayed replies and little progress updates from the service centre.
Conflicting advice
A Tahoe owner received conflicting information about whether a 2021 map update was available.
High prices
One review says parts can be expensive and that discounts are limited.
Overcrowding
A service-centre visitor described heavy crowding and a slow drop-off process.
DXB
LOCAL
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The Bottom Line
Al Ghandi Auto Parts SZR in Al Quoz is mainly useful for GM genuine parts, including GMC spares and AC Delco items. Customers also use the connected service centre for repairs and car-related work. The parts counter earns strong praise when staff can source the right item: one difficult order, reportedly on a three-to-six-month US back order, reached the Dubai store in two days.
Availability is not consistent, however. Other reviews describe waiting 30 days for relays, more than six weeks for some parts, and weeks-long delays generally. That makes this a place where confirming stock and lead time before travelling matters.
Some customers found prices reasonable and received discounts, while another considered the parts expensive with limited discounts. Service communication is the main caution. Reviews mention unanswered calls, WhatsApp replies that do not arrive, and customers having to chase updates.
A Tahoe owner was also given conflicting information about a 2021 map update. The service area can be crowded, with one visitor waiting 30 minutes just to drop off a car while six other customers arrived. If you need a specific part, call ahead but do not rely on the published timings or WhatsApp alone.
Ask for a clear quotation, availability confirmation and expected delivery date, then compare the price if the item is expensive or back-ordered.