Clear explanations
Several reviews describe advisers explaining technical work plainly, answering questions and keeping customers updated through the service.
Al Ghandi Auto Service SZR/TS - الكندي للسيارات مركز الصيانة شارع الشيخ زايد
Al Quoz
Al Ghandi Auto Service SZR/TS is a car repair and maintenance centre in Al Quoz, serving Chevrolet, GMC and Cadillac owners. Reviews point to routine mileage servicing, same-day work in some cases, and helpful service advisers who explain repairs and provide progress updates.
Reputation Score
4.7
★★★★★
5,015 ratings
Source: Google Maps
The Good Stuff
Same-day work
Some routine services are completed the same day, which is useful when you need the car back quickly.
Comfortable wait
The waiting area includes comfortable seating and a free coffee machine for customers waiting during service.
WhatsApp updates
One customer completed the process in a day and received updates through WhatsApp during the service.
Pickup option
A review mentions arranging an Abarth service with vehicle pickup and guided WhatsApp and phone support.
Manual backup
When the IT system was down, staff completed one scheduled service manually and issued the certificate the following day.
Tips for a Better Visit
Confirm pricing. Get the final service price in writing before authorising work, since one review reports a 33% increase on arrival.
Arrange recovery. If the car may be unsafe to drive, confirm a recovery vehicle—not a drive-in booking—before the appointment.
Check parts. For brake or other parts-related work, ask whether the required part is physically available before leaving the car.
Inspect pickup. Before leaving, check the bodywork, covers, interior and service book so any condition issues can be raised immediately.
Set deadlines. Agree the update and report date in advance, then follow up if promised paperwork does not arrive on time.
Plan the visit
Practical details
1 6A St
Al Qouz Ind.first - Al Quoz, Dubai
| Mon | 8:00 AM – 5:00 PM |
| Tue | 8:00 AM – 5:00 PM |
| Wed | 8:00 AM – 5:00 PM |
| Thu | 8:00 AM – 5:00 PM |
| Fri | 8:00 AM – 5:00 PM |
| Sat | Closed |
| Sun | 8:00 AM – 5:00 PM |
Popular Mentions
30,000 km service
A Chevrolet Captiva owner described bringing the car in for a 30,000 km service and found the process smooth and well organised.
20,000 kms service
The centre handled a 20,000 kms service with the work explained before completion.
Service with pick up
One customer says an Abarth service was arranged with pickup, supported by WhatsApp and a phone call.
40,000 km service
A review refers to a 40,000 km service, followed by concerns about the vehicle’s condition on return.
Oil change
An oil change for a GMC Yukon was mentioned in a review that raised concerns about damage during servicing.
Common Concerns
Poor communication
Some customers report unanswered calls and no updates while their cars remained at the centre.
Long delays
A car was reportedly held for two days before work had even started, while another repair remained unresolved for weeks.
Quote changes
One customer says the arrival price was 33% higher than the quote given the previous day.
Vehicle damage
Reviews allege cars were returned with issues including an open lower cover, scratches, dents or interior damage.
Parts shortages
A GMC owner reported waiting more than a month for brake pads that were unavailable in stock.
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The Bottom Line
Al Ghandi Auto Service SZR/TS in Al Quoz handles routine Chevrolet, GMC and Cadillac maintenance, including 20,000 km, 30,000 km and 40,000 km services, plus oil changes. One review also mentions an Abarth service arranged with pickup. Several customers found the process efficient, with same-day servicing or completion within a day, while WhatsApp updates helped them follow progress.
The strongest experiences centre on clear explanations and patient service advice. Reviews describe technical details being explained in plain language, questions answered carefully, and customers kept informed. The waiting area has comfortable seating and a free coffee machine, which makes a scheduled visit easier if you stay on site.
There is a meaningful reliability caveat. Other customers report unanswered calls, cars sitting for days before work began, delayed service reports and parts shortages, including brake pads unavailable for more than a month. One review says the final price was 33% above the previous quote, while others describe cars returned with damage or unfinished checks.
Confirm the written quote, parts availability, recovery arrangements for unsafe vehicles and expected completion date before handing over the keys. Inspect the car closely at collection.