Detailed handovers
Several buyers say delivery staff patiently explained vehicle settings, options and features before they drove away.
Al Ghandi Auto Showroom SZR - معرض الكندي للسيارات شارع الشيخ زايد
Al Quoz
Al Ghandi Auto Showroom in Al Quoz is a Cadillac, GMC and Chevrolet showroom on Sheikh Zayed Road. Reviews point to new-car purchases and especially detailed handovers for models such as the Cadillac Escalade and Chevrolet Silverado.
Reputation Score
4.1
★★★★☆
1,470 ratings
Source: Google Maps
The Good Stuff
Smooth buying
Customers describe the purchase process as clear, efficient and stress-free, including a first-time car buyer who received the vehicle quickly.
Broad selection
One long-term customer highlighted the showroom's wide range of vehicles and options across its Cadillac, GMC and Chevrolet offerings.
Home delivery
A customer reported a home delivery where the car's settings, new options and Salik use were explained in detail.
After-sales help
One buyer said support continued for years after the sale, including guidance through later car-related processes.
Purchase extras
A customer reported receiving insurance, registration, tinting and ceramic protection at no extra charge, though this was a past offer.
Tips for a Better Visit
Check mileage. Before signing, ask whether the vehicle is a showroom or display unit, confirm its mileage and record the agreed condition in writing.
Confirm terms. Review every negotiated inclusion on the written agreement before delivery; one buyer said a manager-agreed item disappeared until it was flagged.
Allow time. If you book an appointment, leave extra time and reconfirm who will handle it, as one 10am booking involved a late arrival and reassignment.
Check availability. Confirm that the displayed model is actually available for sale and test drive before travelling, since one visitor was later refused delivery.
Request walkthrough. Ask for a full handover walkthrough covering settings and options; reviews suggest this is particularly useful for feature-heavy models.
Plan the visit
Practical details
Near Dubai Garden Center - Sheikh Zayed Rd
Al Qouz Ind.third - Al Quoz, Dubai
| Mon | 8:30 AM – 8:30 PM |
| Tue | 8:30 AM – 8:30 PM |
| Wed | 8:30 AM – 8:30 PM |
| Thu | 8:30 AM – 8:30 PM |
| Fri | 8:30 AM – 8:30 PM |
| Sat | 8:30 AM – 8:30 PM |
| Sun | 8:30 AM – 8:30 PM |
Popular Mentions
Cadillac Escalade
The Escalade appears repeatedly in reviews, particularly for luxury purchases and detailed feature handovers.
Chevrolet Silverado 2500 HD
A buyer described visiting in person after remote guidance and collecting a brand-new Silverado 2500 HD.
GMC Terrain
One GMC Terrain owner reported repeated safety and drivability concerns followed by multiple workshop visits.
GMC Canyon
The GMC Canyon is mentioned in both a positive purchase context and a complaint about showroom-unit disclosure and faults.
Chevrolet Captiva
Customers mention buying Chevrolet Captiva models, including a 2026 Captiva Premier and a first-car purchase.
Common Concerns
Vehicle complaints
Reviews report serious problems in some vehicles, including warning lights, braking concerns, electrical faults and repeated workshop visits.
Showroom disclosure
A GMC Canyon buyer said a showroom car with 36km was presented as new and that the car had several unresolved faults.
Appointment delays
One customer booked a 10am appointment, waited around half an hour and was then redirected to someone who did not resolve their questions.
Service access
A Chevrolet owner reported four days of unanswered calls followed by another four-day wait for a service appointment.
Used-car history
One buyer later reported inspection findings of repair and accident history on a used Traverse and felt the information was not disclosed.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
119,000 AED
2019 Traverse Premier
“I purchased a 2019 Traverse Premier from Al Ghandi in August 2024 for 119,000 AED”Google review · January 2026
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The Bottom Line
Al Ghandi Auto Showroom SZR is a Cadillac, GMC and Chevrolet dealer in Al Quoz, with reviews covering new-car purchases, test drives, home delivery and handover support. The Cadillac Escalade is the clearest draw, while buyers also mention the Chevrolet Silverado, GMC Sierra and Chevrolet Captiva. The strongest pattern is the delivery experience: several customers appreciated patient explanations of settings, options and features before driving away.
The sales process is not uniformly smooth. Many buyers describe knowledgeable, responsive help and quick transactions, but others report missed appointment expectations, weak answers after a test drive and frustration when a displayed vehicle was unavailable. If you are considering a showroom unit, confirm its mileage and status in writing.
One GMC Canyon buyer said a supposedly new car was delivered with 36km and used interior elements. After-sales feedback needs careful attention. Reviews allege repeated workshop visits, warning lights, electrical faults, weak air-conditioning and difficulty reaching the service centre.
Those are individual customer reports rather than a complete assessment, but they make a pre-delivery inspection, written deal terms and clear warranty questions worthwhile. Historical promotional extras such as free insurance, registration, tinting and ceramic protection were also reported, so ask what is included in the current offer rather than assuming it remains available.