Competitive fares
Several customers describe air-ticket prices as reasonable, discounted or competitive, including lower-priced international tickets.
Al Ghazi Travel
Hor Al Anz
Al Ghazi Travel is a Hor Al Anz travel agency focused on air-ticket bookings and visa enquiries. Customers often point to reasonable or competitive fares, helpful staff and clear explanations, though service can vary between visits and one Umrah booking raised serious package and transport concerns.
Reputation Score
4.3
★★★★☆
192 ratings
Source: Google Maps
The Good Stuff
Helpful staff
Reviews repeatedly mention cooperative, supportive and friendly staff who assist with travel arrangements and emergencies.
Clear explanations
One customer specifically praised the staff for explaining air tickets thoroughly and in a friendly way.
Emergency help
A customer says the agency helped when travel arrangements were urgent, alongside offering good rates.
Language options
A review says sales staff speak English, Urdu and Malayalam, which may make ticket discussions easier for some customers.
Suitable bookings
One long-term customer valued the agency's knowledge in finding a suitable ticket and fare for specific travel needs.
Tips for a Better Visit
Confirm package. For Umrah, confirm the exact package and bus operator before paying; one customer said both differed from what was booked.
Clarify visa. If you are asking about a visa, make sure someone is available to discuss the process rather than relying on an unattended counter enquiry.
Compare fares. Ask for the fare options and compare them: reviews mention both competitive ticket prices and lower-priced international tickets.
Request details. For complicated or urgent travel, ask staff to explain the ticket and arrangements clearly before confirming, especially when transport is involved.
Plan the visit
Practical details
Al Noman Building - Shop#07 & 08 - Hor Al Anz St
Hor Al Anz - Deira, Dubai
| Mon | 8:30 AM – 11:30 PM |
| Tue | 8:30 AM – 11:30 PM |
| Wed | 8:30 AM – 11:30 PM |
| Thu | 8:30 AM – 11:30 PM |
| Fri | 8:30 AM – 11:30 PM |
| Sat | 8:30 AM – 11:30 PM |
| Sun | 8:30 AM – 11:30 PM |
Popular Mentions
visa process
Customers visit to enquire about the visa process, although one review reports an unhelpful counter interaction.
umrah
An Umrah booking is mentioned in a serious complaint about the package and bus arrangement, so confirm the details carefully.
Common Concerns
Package mismatch
A customer reported that an Umrah package differed from what was booked and that the bus belonged to another company.
Rude call
One caller described being shouted at while trying to resolve a problem involving a traveller at Bahrain airport.
Poor attention
A visa enquiry customer said the staff member near the entrance stayed busy on the phone and did not provide customer service.
Uneven service
Feedback is not consistent: one customer explicitly said some staff were good while others were bad.
DXB
LOCAL
LOCAL
The Bottom Line
Al Ghazi Travel in Hor Al Anz is mainly used for air-ticket bookings and visa enquiries. Reviews describe staff helping customers find suitable tickets, explaining air-ticket options and handling urgent travel needs. Prices are a recurring reason to enquire: customers mention reasonable, discounted, competitive and lower-priced fares, including tickets for travel to another country.
The experience is not completely consistent. Some customers describe friendly, cooperative and supportive service, while others report rude communication or poor attention during a visa enquiry. Language may be a practical advantage for some visitors, with one review mentioning English, Urdu and Malayalam-speaking staff.
That can make fare and booking details easier to discuss, but it is still worth checking the information carefully. Take extra care with Umrah arrangements. One recent review says the bus provided was from a different company and that the package did not match what had been booked.
Before paying, confirm the package inclusions, transport operator and ticket details. For ordinary air-ticket enquiries, ask for the available fare options and have the final arrangements explained clearly. The reviews support comparing what is promised with the booking confirmation, particularly when the trip is urgent or involves several moving parts.