Fast Visas
Several customers report tourist or family visas being processed the same day or within hours.
Al Hadaf Travel & Tourism LLC - Dubai
Al Garhoud
Al Hadaf Travel & Tourism LLC in Al Garhoud handles travel arrangements and visa assistance, with reviews mentioning tourist and family visas as well as Dubai excursions such as dhow cruises and desert safaris. Experiences vary sharply, so clarify terms and documentation before paying.
Reputation Score
3.7
★★★★☆
278 ratings
Source: Google Maps
The Good Stuff
Visa Guidance
One reviewer found the team knowledgeable about immigration regulations and quick with approval.
Trip Planning
A customer said flights, accommodation, tours and transport were arranged into a smooth itinerary.
Dhow Cruise
The Marina Dhow Cruise was praised for its food and friendly service.
Long Visas
A reviewer said the agency advised on and completed a three-month visa.
Tips for a Better Visit
Use Government Site. For a visa, compare the agency route with the government website before handing over money.
Get Receipts. Request a receipt for every payment and keep copies of the submitted documents.
Check Requirements. Ask for the required bank statements and documents in writing; do not rely on one-day approval promises.
Track Expiry. Confirm who is monitoring your visa expiry and exit procedure so you are not left with overstay exposure.
Confirm Tours. Before paying in full, confirm pickup times, dedicated transport and that attraction tickets have actually been issued.
Plan the visit
Practical details
Business Center - Office 124 - 125 first floor
Al Garhoud, Dubai
| Mon | 9:00 AM – 6:00 PM |
| Tue | 9:00 AM – 6:00 PM |
| Wed | 9:00 AM – 6:00 PM |
| Thu | 9:00 AM – 6:00 PM |
| Fri | 9:00 AM – 6:00 PM |
| Sat | 10:00 AM – 6:00 PM |
| Sun | Closed |
Popular Mentions
Desert Safari
Desert Safari was included among the excursions praised in one customer's trip review.
Dubai city tour
The agency was booked for a half-day Dubai city tour, though one customer said the vehicle arrived late and the tour was shortened.
Palm View Deck tickets
A customer reported that Palm View Deck tickets had not been issued when the group arrived.
Common Concerns
Visa Risks
Reviews allege rejected visas, misleading approval promises and money retained after applications failed.
Poor Follow-up
Customers report unanswered messages, blocked WhatsApp contact and delays in refunds or deposits.
Application Errors
One customer said the agency entered its own phone number on an application, causing OTP problems.
Rude Service
Multiple reviews describe staff shouting, arrogance or rude responses when customers asked for help.
Tour Delays
An excursion booking reportedly ran late, shortened scheduled visits and lacked Palm View Deck tickets.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
AED 3400
excursions
“We had booked a few excursions with them during our Dubai vacation and for AED 3400”Google review · January 2025
850 AED
Vist Visa
“recently one Vist Visa has been submited to him, though the Visa has been rejected and the immigration cost is 600 AED, but i took 850 AED from me”Google review · June 2024
DXB
LOCAL
LOCAL
The Bottom Line
Al Hadaf Travel & Tourism LLC is a travel agency in Al Garhoud offering visa assistance and holiday arrangements. Reviews mention tourist visas, family visas, flights, accommodation, tours and transport. Dubai activities include a Marina Dhow Cruise, city tours, desert safaris and tickets for attractions such as The View at The Palm.
The positive experiences are quite specific. Some customers report a tourist visa in under three hours, same-day family visa issuance or a three-day turnaround, while another valued guidance on immigration regulations. A Marina Dhow Cruise was praised for good-quality food and humble staff.
These accounts make the agency worth considering when speed or a bundled trip matters. The caution is equally specific. Other customers describe rejected visas after promised one-day approval, unclear or higher-than-expected fees, unanswered WhatsApp messages, an unrecovered deposit and a phone number entered on an Emirates ID or application that created OTP problems.
One excursion booking involved a car arriving late, shortened visits and missing Palm View Deck tickets despite advance payment. If you proceed, get a written fee and document checklist, a receipt, and confirmation of every visa or attraction ticket before paying in full. For important visa matters, compare the agency’s advice with the relevant government website.