Clear explanations
Dental reviews say procedures and treatment options are explained step by step, including denture work and cleaning.
AL Hana Medical Centre
Al Satwa
Al Hana Medical Centre is a medical centre in Al Satwa with a strong dental focus. Reviews highlight root canals, denture work and difficult extractions, alongside general consultations, with several patients valuing clear explanations and a calming approach during treatment.
Reputation Score
4.6
★★★★★
202 ratings
Source: Google Maps
The Good Stuff
Anxiety support
Patients nervous about dental treatment describe being kept comfortable and informed throughout procedures.
Dental procedures
Reviews mention successful root canals, wisdom tooth extraction, fillings, bridge fixing and denture treatment.
Thorough diagnosis
A general-consultation review describes careful listening, a precise explanation of the possible problem and improvement after 10 days of medicine.
Calm setting
Patients describe the clinic atmosphere as comfortable and welcoming, which can make longer or more involved dental visits easier.
Organised visits
One patient found the reception, nursing and doctor teams friendly, fast and organised during a polyclinic visit.
Tips for a Better Visit
Check coverage. Confirm urine-test insurance coverage before waiting for results; one patient learned about non-coverage only after 24 hours.
Allow extra time. Leave a buffer around appointments, as reviews mention a nearly two-hour wait and a certificate delay lasting over three hours.
Verify requests. For lab work, ask reception when the insurance request was sent and verify it if approval is taking too long.
Use backup contact. Do not rely only on WhatsApp for urgent booking help; one enquiry received a reply the next day before the number went offline.
Clarify filling. Before a filling, confirm the treatment and fee in writing; one review reports paying 100 DHS and being unhappy with the result.
Discuss options. If you expect an extraction, ask whether a root canal could save the tooth; one patient appreciated being offered that alternative.
Plan the visit
Practical details
108, Satwa Home Building Satwa Bus Station - 236 D90
Al Satwa, Dubai
| Mon | 9:00 AM – 10:00 PM |
| Tue | 9:00 AM – 10:00 PM |
| Wed | 9:00 AM – 10:00 PM |
| Thu | 9:00 AM – 10:00 PM |
| Fri | 9:00 AM – 10:00 PM |
| Sat | 9:00 AM – 10:00 PM |
| Sun | 9:00 AM – 10:00 PM |
Popular Mentions
teeth deep cleaning
A first-time deep-cleaning patient said the treatment came with advice for maintaining healthier teeth.
braces adjustment
One review specifically mentions finding the centre for a braces adjustment when other Dubai centres had not been available.
hydra facial
A customer mentioned taking up a hydra facial offer and described the treatment as warm and professional.
Common Concerns
Insurance delays
A urine-test patient waited over 24 hours before learning the test was not covered by insurance.
Long waits
One visit involved nearly a two-hour wait, while another patient waited from 16:00 until 19:13 for a sick-leave certificate.
Poor updates
Patients report needing repeated calls for test-result updates and say insurance or processing problems were not communicated proactively.
Booking difficulty
A review describes a WhatsApp appointment enquiry answered the next day, followed by brief replies before the number went offline.
Filling complaint
One patient said a filling became a problem after two months and felt the service was poor despite paying 100 DHS.
DXB
LOCAL
LOCAL
The Bottom Line
Al Hana Medical Centre is a medical centre in Al Satwa with a strong dental focus. Reviews describe root canals, denture work and difficult extractions, with dentists taking time to explain procedures and keep nervous patients comfortable. It also handles general consultations, including cases where patients praised careful diagnosis and clear advice.
The dental feedback is unusually specific: one patient arrived expecting an extraction but was offered a root canal to save the tooth; others mention a wisdom tooth extraction, deep cleaning, fillings and a front-tooth space repaired with a natural-looking colour match. A calming atmosphere and approachable care are recurring themes, though experiences are not uniformly smooth. Plan a little margin around your visit.
Some patients report waits of nearly two hours, a sick-leave certificate taking from 16:00 until 19:13, and urine-test results delayed more than 24 hours while insurance approval was unresolved. Appointment WhatsApp replies were also reported to arrive the next day or stop altogether. Confirm insurance coverage and that requests have actually been submitted before waiting for lab work.
One older review reported paying 100 DHS for a filling and being unhappy with the result, so clarify the treatment and fee beforehand.