Glasses repairs
Broken glasses and sunglasses are often repaired quickly, including one sunglasses fix completed free of charge.
Al Jaber Optical Nad Al Sheba Mall
Nad Al Sheba
Al Jaber Optical Nad Al Sheba Mall is an optician in Nad Al Sheba where customers come for eye tests, frames and sunglasses, as well as practical glasses repairs. Reviews particularly highlight patient explanations when choosing lenses and frames, plus quick help with broken or misaligned eyewear.
Reputation Score
4.9
★★★★★
215 ratings
Source: Google Maps
The Good Stuff
Eye examinations
Reviews describe thorough, comfortable eye examinations with explanations tailored to the customer’s needs.
Clear guidance
Staff take time to explain lenses, frames and options clearly rather than rushing the decision.
Brand selection
Customers mention sunglasses and frames from several reputable brands, including a Tag Heuer frame handled under warranty.
Child adjustments
One review specifically notes careful alignment and adjustment of a child’s glasses.
Remote contact
At least one sunglasses purchase was supported through responsive WhatsApp communication.
Face-fit advice
Customers received help choosing frames for face shape and finding a comfortable fit and style.
Tips for a Better Visit
Confirm orders. If you pre-order a rare or discontinued frame, confirm the hold period and collection arrangements before travelling.
Check promotions. Before paying, ask staff to confirm that any advertised promotion benefits will be applied to your purchase.
Ask questions. Ask for a clear explanation of lenses and frames; customers say this helped them choose with confidence.
Ask about warranty. For branded frames, ask whether warranty replacement applies; one Tag Heuer frame was replaced within three days.
Use repairs. Bring damaged eyewear for assessment: reviews mention broken glasses fixed in seconds and sunglasses repaired free of charge.
Plan the visit
Practical details
Mall - Unit No. L2-047 , Ground Floor
Nad Al Sheba - Nad Al Sheba 3, Dubai
| Mon | 10:00 AM – 10:00 PM |
| Tue | 10:00 AM – 10:00 PM |
| Wed | 10:00 AM – 10:00 PM |
| Thu | 10:00 AM – 10:00 PM |
| Fri | 10:00 AM – 12:00 AM |
| Sat | 10:00 AM – 12:00 AM |
| Sun | 10:00 AM – 12:00 AM |
Popular Mentions
Eye test
Eye tests are mentioned as professional, thorough and suitable for needs such as driving-licence renewal.
rewards app
The rewards app was explained to one customer, including how to maximise its benefits.
Common Concerns
Order handling
One discontinued sunglasses order was sold to another customer while the reviewer was travelling, despite the store knowing about the trip.
Promotion terms
A review says advertised promotion benefits were not applied during the transaction.
Missing order
One customer reported returning after weeks and being unable to find the placed order, requiring four follow-ups.
DXB
LOCAL
LOCAL
The Bottom Line
Al Jaber Optical Nad Al Sheba Mall is useful for more than buying frames. Customers mention eye examinations, sunglasses and prescription eyewear, with staff taking time to explain lens and frame choices. The branch also handles practical repairs: reviews describe broken glasses fixed in seconds, sunglasses restored after being sat on, and a child’s glasses carefully aligned and adjusted.
The strongest pattern is attentive, patient guidance. Customers were helped with face shape, fit and style, while one review specifically praised clear explanations about lenses, frames and the rewards app. There are also references to sunglasses and frames from several reputable brands, and a Tag Heuer frame replaced under warranty within three days.
There are a few reasons to be careful with follow-up. One customer says a rare, discontinued sunglasses order was sold to someone else during a short period of travel, while another reported an order missing after weeks and four shop visits. A separate review says advertised promotion benefits were not applied.
For unusual orders or offers, confirm the hold terms and promotion details before paying. Prices are described as reasonable or cost-effective in general, but no customer review gives a verifiable amount.
People Also Search
No related places available yet.