Free repairs
Customers report bent or broken glasses being repaired free of charge, including one pair fixed on the spot despite being bought elsewhere.
Al Jaber Optical Palm Jumeirah Mall . الجابر للبصريات، نخلة جميرا مول
Jumeirah
Al Jaber Optical is an eyewear and optician store in Jumeirah where you can arrange an eye test, choose new frames or contact lenses, and get practical help with fitting and repairs. Reviews especially point to patient frame guidance and responsive after-sales support.
Reputation Score
4.9
★★★★★
109 ratings
Source: Google Maps
The Good Stuff
Eye testing
Reviews describe careful eye examinations, including a check needed for driver’s licence renewal.
Frame guidance
Staff help match frames to face shape and preferences, with reviews noting a wide range of stylish and practical options.
Quick delivery
One customer reported very quick delivery after receiving guidance on glasses selection.
Follow-up
Customers mention order updates and post-sale checks to make sure glasses or contact lenses are working well.
Child friendly
One review specifically describes the staff as very friendly with children while helping choose eyeglasses.
Insurance help
A review says the visit included assistance with insurance submissions as well as selection and service.
Trial lenses
Customers have been offered trial contact lenses before buying, allowing them to check comfort first.
Tips for a Better Visit
Ask first. Ask whether the free eye-test option applies to your visit; one customer specifically reported receiving a free eye test.
Bring repairs. If your glasses need attention, bring them in: a customer says an outside pair was fixed on the spot for free.
Try lenses. If you are considering contact lenses, ask whether trial lenses are available before committing to a purchase.
Check discounts. If you need two pairs, ask about a second-pair discount; one review says this was offered.
Ask about insurance. For prescription eyewear, ask how the store handles insurance submissions; a customer found this part of the visit efficient.
Request follow-up. For a custom order or contact lenses, confirm the follow-up process, since customers report order updates and post-sale checks.
Plan the visit
Practical details
Palm Jumeirah Mall, Palm - Shop No. P044 - Ground Floor
Jumeirah, Dubai
| Mon | 10:00 AM – 10:00 PM |
| Tue | 10:00 AM – 10:00 PM |
| Wed | 10:00 AM – 10:00 PM |
| Thu | 10:00 AM – 10:00 PM |
| Fri | 10:00 AM – 12:00 AM |
| Sat | 10:00 AM – 12:00 AM |
| Sun | 10:00 AM – 10:00 PM |
Popular Mentions
ULTRA lenses
Customers mention trying ULTRA contact lenses before purchasing them.
Cartier eyeglasses
A review describes help customising Cartier eyeglasses to the customer’s requirements.
Meta x Ray-Ban smart glasses
The store is mentioned for guidance on choosing and understanding the features of Meta x Ray-Ban smart glasses.
Common Concerns
No concerns reported yet.
DXB
LOCAL
LOCAL
The Bottom Line
Al Jaber Optical is an optician in Jumeirah for eye tests, prescription glasses, sunglasses and contact lenses. Customers describe careful examinations, including checks connected with driver’s licence renewal, alongside patient help choosing frames and lenses. That makes it a useful stop if you want advice rather than simply browsing a display.
The selection gets specific in the reviews: customers mention a wide range of frames and sunglasses, customised eyeglasses, Cartier eyeglasses and Meta x Ray-Ban smart glasses. Contact-lens shoppers have also been offered trial lenses before buying, including ULTRA lenses that one customer found more comfortable after testing them. Service after the sale is a notable strength.
Reviews describe orders being followed up, contact-lens customers being checked on later, and damaged glasses repaired quickly. One pair was fixed on the spot even though it had not been purchased there; another badly broken pair was reportedly restored in one day. Ask about the free eye-test option, trial lenses, insurance submissions and any second-pair discount before you proceed.
Families may also appreciate a review specifically praising the team’s friendliness with children.