Free repairs
Customers report free fixes, tightening, cleaning and lens swaps, including on glasses not bought at the shop.
Jumeirah
Al Jaber Optical in Jumeirah is an optician where customers buy prescription glasses, sunglasses and contact lenses. Reviews highlight smooth eye tests, careful lens advice and practical help with repairs, including free adjustments and fixes for frames bought elsewhere.
Source: Google Maps
Customers report free fixes, tightening, cleaning and lens swaps, including on glasses not bought at the shop.
Small repairs can be handled immediately, while one customer had replacement lenses fitted in less than 24 hours.
Reviews describe the eye test as quick and easy, with results explained clearly.
Customers received advice on suitable lenses and frames, including samples when changing contact-lens brands.
A review specifically praises the hard contact-lens fitting and the answers provided to the customer's concerns.
One customer found the frames comfortable, good and affordable.
Several long-term customers say the team gave sensible advice without pushing extra products.
Check insurance. Confirm your insurer's actual reimbursement before agreeing to lenses; one customer received only a couple of hundred back.
Try walk-ins. For a basic adjustment or screw replacement, a walk-in may be enough: one customer was helped on the spot without waiting.
Ask samples. If you are considering a new contact-lens brand, ask whether samples are available before changing over.
Ask turnaround. If timing matters, ask about same-day or next-day lens replacement; one frame was completed in less than 24 hours.
Request explanation. Ask for the eye-test results and lens advice to be explained clearly; customers say this was done smoothly.
Plan the visit
| Mon | 10:00 AM – 10:00 PM |
| Tue | 10:00 AM – 10:00 PM |
| Wed | 10:00 AM – 10:00 PM |
| Thu | 10:00 AM – 10:00 PM |
| Fri | 10:00 AM – 10:00 PM |
| Sat | 10:00 AM – 10:00 PM |
| Sun | 10:00 AM – 10:00 PM |
Reviews mention advice on choosing prescription lenses and frames during eyewear purchases.
Customers mention buying sunglasses and bringing broken or poorly fitting pairs in for repair or adjustment.
One customer expected full insurance reimbursement for lenses but received only a couple of hundred back.
One review reports an unhelpful interaction and leaving without assistance, despite recommending other team members.
The Bottom Line
Al Jaber Optical in Jumeirah covers the practical side of eyewear shopping as well as routine optical care. Customers mention eye tests, prescription lenses, sunglasses, contact lenses and hard contact-lens fitting. The branch is especially useful if your glasses need attention: reviews describe free tightening, cleaning, screw replacement and repairs, including fixes for sunglasses and frames bought elsewhere.
Service is the main draw. Customers say eye tests are quick and easy, lens and frame advice is sensible, and staff do not always push a purchase. One family had their eye tests completed smoothly, received guidance on choosing lenses and frames, and left with new glasses and sunglasses.
Another customer had replacement lenses put into a frame in less than 24 hours. There is one practical caution around insurance. A customer was told lens costs would be reimbursed in full but received only a couple of hundred back, so confirm the actual terms with your insurer before choosing.
For contact lenses, it is worth asking about samples when changing brands. For minor repairs, walking in may work well: customers report being helped immediately and, in several cases, not being charged.